Rentokil IndonesiaFirst Line Manager
Feb. 2018 - Sep. 2024Greater Jakarta Area, IndonesiaService Supervisor at Rentokil Indonesia has a important role for internal and external purposes. - Manage 9 up to 15 service technicians to achieving target in branch scale to national scale. - Champions for CSQP (Customer Satisfaction Quality Program) and achieved 100 score in targeted 6 months. - Champions for Digitalization MyRentokil apps to all client conversion becoming paperless data and reporting, with 98.9% target achieved in a month. - Champions for Pest Connect tools trial and enhance real time information of pest activity to all client in Indonesia. - Client and Technician training for Integrated Pest Management, GMP and Sanitation for Food, Pharmacy and Manufacture.