Carey Velasco

Director of Business Travel Sales @Choice Hotels International

Project CoordinatorOffice AdministratorResearch AssistantOffice AssistantExecutive AssistantAdministrative AssistantAssistantMarketingC-level ExecutiveSales & BizDev🐦 DesignConsultingEntertainmentJournalistEvent ProducerCreative ProducerChanel ManagerCommunication DesignerCustomer Success ManagerAccount ManagerSales ManagerCall CenterBusiness Development ManagerPartnerships ManagerHead of GrowthAppointment SetterOutbound Sales SpecialistCall Center SupervisorCall Center TrainerTechnical Support AgentCold Calling SpecialistCustomer ServiceClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerCommunity ManagerBusiness AnalystAssociateEngagement ManagerMarketing DirectorData Entry

As a seasoned Account Director with over a decade of experience in hospitality, hotel operations, meetings & events, and Business Travel sales, I am excited to bring my expertise, innovative approach, and passion for client success to new opportunities. In my current role as Director of Business Travel at the Radisson Blu Aqua Hotel Chicago, I have driven impactful results by implementing a streamlined sales and marketing action plan that amplifies the visibility and success of a globally recognized brand. This role has equipped me with comprehensive expertise in key areas, including: Strategic Relationship Building: Managing national partnerships with Consortia, Travel Management Companies, and wholesale partners while fostering strong internal collaboration across hotel departments. Revenue Optimization: Successfully negotiating RFPs, overseeing pricing strategies, and uncovering growth opportunities with undeployed and managed corporate accounts. Market Expansion: Partnering with Global Sales Organizations to maximize national and global account saturation across transient, group, and catering sales channels. Throughout my career, I have developed a diverse and adaptable skill set that includes contract negotiation, trend forecasting, data analytics, market optimization, and relationship management. These capabilities have enabled me to drive revenue growth, cultivate client loyalty, and position hotels as market leaders in an increasingly competitive landscape. My ability to balance local and national account management strategies, coupled with exceptional organizational and time-management skills, allows me to successfully develop distinct luxury, lifestyle, extended-stay, and boutique hotel sales portfolios.