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Work Background
The Time To GrowChief Operations Officer | Team Manager | Strategic Planning | KPI Specialist
Feb. 2023New Jersey, United StatesI am the Chief Operations Officer for Nancy Evans Aaron and Scott Aaron. In this position, I am responsible for monthly KPIs for the 4 businesses they own and operate. I am responsible for client management, growth strategy, project management, launch management, acting as the white glove manager of their Expert Authority Program, and more. Using my thought partnership and strategic planning have helped Nancy and Scott continue to improve and streamline operations.
Graduate Student Association-University of WaterlooOffice Coordinator | Operations Management | HR Partner | Payroll | Growth Planning
Apr. 2022 - Mar. 2024Waterloo, Ontario, CanadaDuring my time with the GSA-UW I was responsible for hiring, onboarding, payroll, event planning, student inquires, health and dental support, and more.
Catapult ChangeExecutive Assistant | Strategic Planning | Launch Planning | Client Management
Feb. 2021 - Oct. 2022Florida, United StatesManaged day-to-day operations of an Executive Coach who offered Keynote speaking and 1:1/ Group coaching for C-Suite Black Executives. During my time with Patrice, we built out the operations and revolutionized her client experiences with high touch, white glove experiences. A large project we worked on together was launching her BLAC Executive Network, a space for high functioning Black Executives to Network, and grow their Personal Board of Directors. I also led multiple cohorts through her coaching programs, set up onboarding experiences, and maintained Patrice's email and schedule to help facilitate smooth day-to-day operations.
Transcend GlobalChief Operations Officer | Executive Assistant | Account Management | Growth Planning
Jul. 2020 - Mar. 2023Florida, United StatesWhile with Transcend LLC, I was responsible for strategizing and implementing growth building projects for both the B2C and B2B side of the business. Part of my responsibilities were drafting proposals and onboarding C-Suite Executives into Sky's amazing 1:1 or Group Coaching programs. I was also the first point of contact for many of her clients and growth partners. I was often in charge of connecting with other team members to ensure projects ran efficiently on the B2B and B2C sides of the business.
Pibworth Professional SolutionsOnline Business Manager | Team Manager | Client Relationshop Manager | Tech Specialist
Oct. 2019 - Nov. 2020Barrie, Ontario, CanadaDuring my time with Pibworth, I was the first point of contact for onboarding and weekly meetings with clients of Lauren Pibworth. As a premiere marketing specialist for Speakers, we had a team that was responsible for managing their operations and websites. We helped to create CRMs, Kartra, Wordpress integrations and more to help Speakers to grow their brands. I was the main project manager and it was my job to be the middle person between the client and our team of 10+ people. I would ensure projects were met on time, and that both sides of the project were happy and able to share their needs and requests.
Lumiera SolutionsBusiness & Growth Strategist | Owner at Lumiera Solutions Inc.
Sep. 2018Ontario, CanadaI help growth-minded entrepreneurs scale with intention through monthly KPI reviews, strategic growth planning, and VIP offer & launch intensives. Who I Help: ✔ Coaches & service providers earning $150K–$500K+ ✔ Leading lean, women-led teams of 2–7 ✔ Ready to stop guessing and start growing with clarity Core Services: → Monthly Business Reviews → Growth Mapping Strategy Days → Signature Offer Design VIP Days → Launch Strategy Intensives If you’re maxed out, but ready for more... more ease, more profit, more clarity, I can help. Message me to connect or explore ways to work together.
Innovative DanceOffice Manager | HR Operations | Event Planning | Client Management | Client Billing
Jul. 2018 - Oct. 2021Baden, Ontario, CanadaI was responsible for all of the program billing and payroll for the dance studio. I was also part of the team that organized the sales, registrations, competition details and recital logistics for two large multi-show events each season.
Huron Perth Healthcare AllianceExecutive Administrative Assistant | Payroll | Strategic Planning | Program Developer
Apr. 2003 - Jan. 2018Stratford, Ontario
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