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Work Background
Senior Business Analyst
ooba Home LoansSenior Business Analyst
Oct. 2023Cape Town, Western Cape, South Africa
Account Service Delivery Manager
SSP LimitedAccount Service Delivery Manager
Jan. 2020 - Aug. 2023
Business Analyst
SSP LimitedBusiness Analyst
Apr. 2019 - Dec. 2019
System Analyst
Discovery LimitedSystem Analyst
Oct. 2018 - Mar. 2019Johannesburg Area, South Africa
Scrum Master and Technical Business Analyst
Fulcrum Group SAScrum Master and Technical Business Analyst
Mar. 2018 - Oct. 2018Johannesburg Area, South Africa
Senior Consultant
Dotcom Software SolutionsSenior Consultant
May. 2016 - Mar. 2019Johannesburg Area, South Africa02/2018 - Current Contracted to Fulcrum as Project Manager and Technical Business Analyst. 05/2016 - 01/2018 Contracted to Hollard International as Project, Test and Service Delivery Manager and Senior Business Analyst for their Africa Short Term Insurance division, managing IT System projects and teams across Namibia, Ghana, Botswana, Mozambique and Zambia.
Product Owner and Project Manager
Hollard InsuranceProduct Owner and Project Manager
May. 2016 - Jan. 2018Johannesburg Area, South Africa
Telephonic Operations Manager
GloCellTelephonic Operations Manager
Sep. 2015 - Apr. 2016MidrandThis roll consisted of a combination of: Customer-Support, Operations Management, Indecent Management, SLA Management, Project management, Business Analyst, Vendor Management, Process Engineering, Finances, Marketing Strategy, Supply and Distribution Management, Logistic, Staff Management, Change Management, System Testing, Production Deployments, P.O.S. Hardware, Connectivity,
Project Manager
GloCellProject Manager
Jan. 2014 - Aug. 2015MidrandIT and Operations Project Management focusing on integrations and new systems in the telecommunications resale and distribution industry over the full software development life cycle.
Solutions Developer
Genasys Technologies (Pty) LtdSolutions Developer
Jun. 2011 - Sep. 2013Johannesburg Area, South AfricaSLA and Change Agent for Ski @ Aon Insurance and Clarendon Taxi Underwrites. Incident Management, Report Writing, Testing, and Deployment into production environments.
System Implementer
Pulse Business SoftwareSystem Implementer
Apr. 2010 - Apr. 2011Johannesburg Area, South AfricaImplementation and Support of bespoke CRM and Service Management Software for service orientated companies in media, IT and sales environments. Main Focus: Post Production SLA management via Dashboards and reporting.
Project Manager
Public Display Technologies (PDT)Project Manager
Jul. 2009 - Apr. 2010Managed the installation of media monitors in public busses and taxis as part of a lager advertising and entertainment project that aimed to reach out to communities without access to normal TV channels.
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