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Work Background
Switched On HousingCustomer Coordinator
Nov. 2021 - Apr. 2024Havelock North, Hawke's Bay, New ZealandOrganise quotes, allocate trades, check documents align to quotes, check photos align to quotes, send quotes to Kainga Ora for approval, communicate with trades/delivery supervisors/delivery leads/customers in a professional polite manner, coordinate Gisborne Exterior Paints, coordinate Gas Conversion Programme - Skillion Programme - Whanau Safety Programme from East Cape to Levin and across to Whanganui, work with delivery supervisors on priority jobs, coordinate vacant and responsive jobs, handle complaints from start to finish, coordinate general/urgent health and safety jobs, close and send all jobs for payment in a timely manner, Organising events and fun days
HB Office Products DepotAccount Manager
Oct. 2015 - Oct. 2021Managing a customer base of 450+, calling on these customers on a regular (mostly monthly) basis and providing solutions for their needs, taking orders, researching for non-stocked items, quoting, placing orders and sending to pick, researching availability, increasing product knowledge regularly, provide a service of checking and stocking first aid kits for customers, monitoring first aid stock levels, maintaining accurate call sheets and customer cards, reporting to both management and customers, organizing replacements for damaged stock or credits, seeking and growing new business through cold calling, growing existing business by identifying product groups not being purchased, ability to build great relationships with clients, meeting and exceeding sales targets monthly both individually and as a team, during January over Back to School I help to pick and pack orders and also help customers find what they are looking for.
APN News & MediaRetail Account Manager
Jan. 2005 - Oct. 2015HastingsReceipt of material, booking spaced advertising, inbound phone calls, selling of advertising space to new and existing clients in the appropriate market for their clients, increasing of client base, working to strict deadlines, outstanding customer sales and service, achieving and exceeding of monthly sales targets, indentifying opportunities and achieving sales growth within my marketing area, completing call cycles for entire client base, maintaining complete company knowledge, timely completion of daily and weekly reports, organising of team events including Relay for Life and Tremains Triathalon.
CSB GroupData Processor / Receptionist
Apr. 2003 - Apr. 2004HastingsData processing, incoming and outgoing mail, telephone enquiries, stock orders & collation, fax, stock taking, photocopying, e-mail, computer enquiries, implementing computerized/manual systems, cleaning, filing, accounts payable, word processing, implementing and updating databases, desktop publishing, tracking courier parcels, analysis of spreadsheets, organizing and reporting of AGM in Fiji for four companies, customer service
Cellacc NZVoluntary Office Manager
Jan. 2002 - Dec. 2002HastingsShop & phone enquiries, daily banking and fortnightly statement reconciliations, stock control, creditor and debtor control, debt collection, fax, mail, e-mail, orders, quotes, customer queries, repairs, invoicing and receipting, balancing books and accounts, stocktake, GST returns, PAYE returns, wages and annual returns, preparation of monthly budget, petty cash, cash handling, eftpos.
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