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Work Background
Front Desk Associate
Pinnacle Resort & VillasFront Desk Associate
Apr. 2023 - May. 2024Station 1 Brgy. Balabag Malay Aklan Boracay IslandA Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, coordinating with other departments for guest services, ensuring a clean and organized front desk area, addressing guest concerns, resolving issues, and providing excellent customer service in hospitality or customer-facing environments.
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