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Work Background
UGR – United Global RoRoAssistant to Chief Executive Officer
Feb. 2025İzmir, Türkiye• As part of the designated establishment team for the Joint Venture, preparing documents for the legal department, monitoring the entire process, taking necessary actions at bottlenecks, and reporting progress to senior management. Acting as a communication bridge between the two companies and guiding the alignment of teams throughout the establishment. • Working with marketing and communications departments on the launch of the new Joint Venture brand. Conducting design process of stationeries as well a user-friendly website aligned with brand guidelines, developing goodie bag materials and social media strategies. Preparing yearly exhibition plan and attending accordingly. • Conducting brand launch and maiden voyage ceremonies. Being in contact with key stakeholders during ceremonies and introducing them our new service lines. • Managing public relation actors and monitoring press releases for accurate information spread to stakeholders. • Being responsible for managing the CEO’s daily workflow, including calendar oversight, appointment scheduling, and coordination of internal and external meetings, as well as prioritization of correspondence and requests. Acting as moderator during senior and executive boards, preparing minutes and tasks to follow-up. Additionally entrusted with the execution of special projects and other strategic assignments as required.
Erk HoldingExecutive Assistant to the Chairman
Jan. 2024 - Feb. 2025İzmir, Turkey• Effectively managing the day-to-day workflow of the Chairman to maintain his calendar; scheduling appointments, arranging internal and external meetings, field and prioritize phone calls, emails and meeting requests. • Monitoring and tracking on-going projects and tasks to ensure timely completion. • Coordinating/attending and taking notes at board/executive team meetings, creating meeting minutes and ensure follow up on action items. • Monitoring aged receivable accounts weekly and reporting follow ups to finance department. Aligning the accounts YTD with cooperation of accounting and finance department. • Organizing and maintaining accurate electronic and/or paper files and creating a achive. • Coordinating travel itineraries and arrangements for domestic and international trips with administrative department. • Interfacing with all levels of staff, the board, and external relations. • Serving as liaison to the Board of Directors; managing logistics and distributing materials for Board and Committee meetings. • Undertaking any special project or other duties as assigned, such as corporate formations.
Erk HoldingCorporate Communications Specialist
Jul. 2022 - Jan. 2024İzmir, Turkey• Being a part of re-branding project for corporate identity in line with corporate’s dynamics, planning branding strategies, and establishing collaborations with the right solution partners. • Managing internal and external communication in line with corporate culture and ensuring accurate information flow to the public stakeholders. • Ensuring that the organization’s communication actors, and visuals are aligned with the brand identity and culture during internal and external events or exhibitions.
ErkPort Liman HizmetleriCRM System Admin ve Corporate Communications Responsible
Jul. 2021 - Jul. 2022İzmir, Türkiye• Monitoring necessary maintenance or improvements on CRM software. Providing support for the team if unpredicted issues occour, or in need of orientation for new users. Controlling if the data logs are align with entry guidelines and reports work correctly. Preparing dashboards for former CEO (currently Chairman) and reporting in decrease on CRM activities. • Conducted the formation of Marketing and Communication culture/department. Begin with aligning social media plans with company’s objectives. Preparing/printing visual materials using Adobe Creative Suite for internal and external usage. Gathering all brand content and sharing with stakeholders of the company while spreading awareness on the usage of brand guidelines. • Preparing yearly exhibition plan with the sales team. Conducting exhibition preparations, such as booth design, goodie bag materials and catering organization. Meeting with the potential customers, explaining the service, understanding their needs and leading them to related sales person. • Conducting re-marketing activities, digitalization in marketing/communication department and implementation of SEO/visibility of the brand. • Being in sustainable relationship with external stakeholders/potantial customers and periodicaly getting with contact through calls, mailings or promotional activities. • Directly working with former CEO (currently Chairman) on creating customized presentations for newly forming projects, lines or potential customers.
Erkport Logistics and Port ServicesCRM System Responsible
Jul. 2019 - Jul. 2021İzmir, Turkey• Worked on this project sole hand, only in collaboration with sales team to gather information and technical support team if programming on back-end required. Directly reported to former General Manager (currently Chairman). This project arised due of a need in digitalization of sales department for efficient and sustainable processes. Worked with Microsoft Dynamics 365, Zoho CRM also Tableau for BI Reports. • Conducted the implementation process of the CRM software for the company. In order to set on a right CRM software, broke down the selling process while analyzing and understanding the needs of the team. Focused on creating a user-friendly interface by shaping the default areas, most CRM softwires come default as product oriented system but it required to be re-constructed for a service provider company. • Creating workflows and alerts for missed opportunities or accounts, weekly and annually reports, quotations, daily email notifications, as well as testing all the updates was also within the framework. • Managed trainings, preparing softcopy guides, arranging licensing/authorizations and periodical updates on software for users which resulted of efficient data logs and sustainable acting CRM culture. • As being the bridge between the software company, CRM system and the users a healthy communication between them is created, which also outcome as reduction of effort/hour fees that are payed to software company.
DMR Marine ServicesSales And Marketing Intern
Jun. 2019 - Jul. 2019• Identifying the right customers throughout market analysis and capturing potential sales opportunities. • Monitoring current status with existing customers, ensuring post-sales customer satisfaction. • Getting in contact with vessels scheduled to berth nearby Izmir area (such as Nemport or Alsancak Port) to inquire whether they require any services related to technical issues or ship stores.
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