Delaney Foley - Product Development Specialist, Lexis Nexis Risk

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Work Background

LexisNexis Risk SolutionsSenior Product Development Specialist III

Jan. 2024Managing enterprise-level product rollouts and building scalable AI-driven solutions.

Human APISenior Product Operations Manager

Aug. 2021 - Jan. 2024San Francisco Bay AreaAcquired by LexisNexis, April 2023 • Led technical programs, partnering with engineering leaders to scope, sequence, and execute platform enhancements, achieving a 94% decrease in issue resolution time and a 98% drop in unattended issues. •Directed integration improvement initiatives across 30,000+ data sources, driving a 20% boost in user authentication success and a 7% improvement in data collection accuracy within six months. •Overhauled customer escalated bug protocols, reducing sprint interruptions by 57% and achieving a 70% reduction in support backlog. •Developed organizational dashboards and reporting mechanisms to track productivity, throughput, and risk, driving continuous improvement. •Managed a team of 11 to refine incident management and customer support processes, leading to a 78% reduction in average resolution time. •Active member of the Senior Leadership Committee, shaping product roadmaps and addressing key operational challenges.

U.S. Department of Health and Human Services (HHS)Staff Assistant to the Regional Director, Acute COVID Response Program Manager

Oct. 2020 - Jul. 2021San Francisco, California, United States• Worked alongside healthcare leaders to address major public health issues faced by Region IX of the United States. •Facilitated federal and state partnerships to address public health challenges, securing 500 COVID-19 vaccinations for vulnerable populations. •Coordinated distribution of 500,000 PPE kits to healthcare partners in Region IX. •Produced detailed briefing materials and status reports for senior leadership on emerging health issues and regional demographics.

Peace CorpsHealth Extension Program Manager

Mar. 2018 - Mar. 2020Fadial, Senegal• Collaborated with local counterparts and government officials to achieve Peace Corps Senegal’s main health objective: ending preventable maternal and newborn death. • Independently conducted on-site needs analysis and solution development to address the real-time health and wellness challenges faced by a community of several thousand individuals. • Conducted a community-wide baseline survey, interviewing >500 stakeholders to collect data on key indicators related to health issues impacting the target population. • Applied for, awarded, and managed four federally funded grants; responsible for project design and implementation, budget, mission-related staffing, financial closeout, and reporting outcomes. • Secured funding from World Connect to rebuild the Fadial Maternity Ward and managed all subsequent projects from inception to completion, enhancing the lives of pregnant women and their newborns. • Established and implemented a new mothers monitoring program across eight villages, serving a population of 7k people and targeting 200 pregnant women/new mothers per year. • Provided leadership, direct people management, and training to a team of 23 community health workers running mothers groups within their villages to ensure long-term support within the community. • Served as a field supervisor in the 2019 National Census & Bed Net Distribution, coordinating 100+ home visits. • Orchestrated a Women’s Youth Camp serving >100 middle school aged women and 35 peace corps volunteers including securing grant funding, coordinating all travel, lodging, venue, and meal logistics, creating lessons, and securing guest speakers. • Established and conducted multiple training programs on critical topics such as female and reproductive health, malaria, English and cultural education, and achieving success academically and professionally. • Created a Women’s Health Day event attended by 65 nurses and community health workers and over 200 community members.

Boston Children's HospitalLab Manager / Research Assistant II

May. 2016 - Mar. 2018Boston, Massachusetts, United StatesNeurobiology Department Roles as lab manager • Ran procurement, invoice management, supply chain, buyer relationships, human resources, and all administrative and logistical support for the lab. • Supported efforts to grow lab from 2 to 7 people, including interviewing, on boarding, and training. • Took on the role of lab safety coordinator, attending monthly seminars and monitoring lab safety compliance. Roles as Research Assistant II • Focusing on the role of the lateral septum (LS) in the acquisition of maladaptive stress responses, developed and ran experimental protocols in behaving mouse models. • Wrote MATLAB programs to collect and analyze both in vivo calcium imaging data, as well as multi-modal behavioral data. • Responsible for the creation of optic fibers for intracranial implantation and training additional lab staff on unique protocol. • Performed transcardial perfusions, tissue processing, and tissue imaging. • Developed several behavioral rig designs, building prototypes for new protocol development. • Compiled all findings and presented them to members of the lab, and members of collaborating labs, on a monthly basis.

BiogenNeurobiology Co-op

Jul. 2015 - Dec. 2015Worked directly with team members to identify potential gene targets for ALS therapeutic investigation. Worked with both mouse primary motor neurons, as well as mouse embryonic stem cell derived spinal motor neurons. Performed dissections of P2 mice to facilitate the isolation and dissociation of cortical astrocytes for tissue culture assays. Isolated spinal cords from E12.5 mouse embryos for the dissociation of primary motor neurons. Responsible for fixation and staining of motor neuron co-cultures as well as immunohistochemistry of OCT embedded spinal cord samples. Genotyping and PCR.

Harvard Medical SchoolNeurobiology Co-op

Jul. 2014 - Apr. 2015Anatomical and physiological research in basal ganglia circuitry, using In Vivo techniques with mouse models. Responsible for training mouse models on behavior rigs to perform specific motor tasks and making optic fibers used for optogenetic stimulation of targeted neurons during in vivo recordings. Aided in the development of new behavior rigs, as well as writing the necessary code to power rigs through an Arduino. Performed transcardial perfusions and post-perfusion tissue processing, such slicing, staining, mounting and imaging tissue samples. Performed intracranial injections of AAV vectors into the prefrontal cortex of mice.

Interdisciplinary Affective Science Laboratory at Northeastern UniversityResearch Assistant

Sep. 2013 - Dec. 2013Responsible for contacting and recruiting participants, one on one interactions with participants to brief them on the procedure and purpose of the experiment, prepared participants with peripheral physiology equipment for data collection, monitored physiological signals including heart rate, EDA and skin conductance, presented data at department wide poster session.

Daversa PartnersSummer Intern

Jan. 2011 - Dec. 2012