Tri-Essence CareClinical Administrator
Jun. 2016 - Oct. 2018Oak Harbor, WALed full-cycle accounting and financial operations, including medical billing, bookkeeping, budgeting, and fiscal planning, ensuring financial accuracy, regulatory compliance, and sustainable growth. Played a critical role in executive-level strategic planning, aligning financial strategy with clinical operations, long-term goals, and evolving market dynamics. Directed daily clinic operations and cross-functional office staff, integrating financial leadership with hands-on management to drive efficiency and a high standard of patient care. Oversaw credentialing, contracting, and insurance management to support revenue cycle optimization and timely reimbursements. Managed the full employee lifecycle—from recruiting and hiring to onboarding, development, and performance management—ensuring a cohesive and capable team. Led marketing and outreach initiatives to grow the clinic’s visibility, including developing referral partnerships, managing the clinic website, designing promotional materials, and representing the organization at community events. Handled inventory management and pricing for retail and naturopathic pharmaceutical products, optimizing margins while maintaining quality and availability. Regularly audited both administrative and clinical operations to uphold compliance with internal policies and external healthcare regulations. Provided technical support and implemented systems improvements to streamline workflows, enhance data accuracy, and support informed decision-making across departments.