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Work Background
Director of Content
The Podcast UploadDirector of Content
Nov. 2024 - Apr. 2025Colorado Springs, Colorado, United States- Managed the production process of 13 different podcasts, including episodes, shownotes, marketing announcements, reels and short form clips. - This includes production responsibilities such as guest scheduling and episode management, writing shownotes, creating graphics and reels for social media, cross-posting with guest social platforms, etc - This also includes the organization of 13 different release schedules to listening platforms, and promotion schedules to social media. - Hired, onboarded and fired editors and writers to aid the production process (managed this production team of 6 video editors, 3 writers and 1 full time distribution manager) - Organized a production process to ensure all episodes and their promotional elements are created and published on time - Onboarded 6 new clients, created and launched their shows across all audio platforms, YouTube, Facebook and Twitter - Improved upon TPU’s “Pulse” spreadsheet to create an easy place for clients to track their shows, from ideation, thru launch, and into production and release for each episode - Managed client relationships to provide encouragement, guidance and support as many of them were new to podcasting
Owner
EC ConsultingOwner
Apr. 2024Colorado Springs, Colorado, United StatesHelping people create breathing room in their businesses to save time, mental and emotional energy and stress, and reinvest where it counts. www.emilycozzens.com
Partner Success Manager
EarthOpticsPartner Success Manager
Sep. 2023 - Apr. 2024Colorado Springs, Colorado, United States
Partner Success Manager
JitterbitPartner Success Manager
Oct. 2022 - Sep. 2023Colorado Springs, Colorado, United States
ISV Partner Manager
PandaDocISV Partner Manager
Feb. 2022 - Oct. 2022St Petersburg, Florida, United States
Partner Success Program Manager
PandaDocPartner Success Program Manager
Oct. 2021 - Feb. 2022St Petersburg, Florida, United States
Partner CSM
PandaDocPartner CSM
Jan. 2020 - Sep. 2021Tampa/St. Petersburg, Florida Area
Onboarding Specialist
PandaDocOnboarding Specialist
Apr. 2019 - Jan. 2020Tampa/St. Petersburg, Florida AreaTraining new customers in PandaDoc best practices and workflows, ensuring fast time to value.
Customer Marketing Associate
PandaDocCustomer Marketing Associate
Aug. 2018 - Apr. 2019Leveraged customer experience to deliver valuable insight to customers. Planned and executed a customer referral program with 4 iterations, delivering initial channel revenue and hundreds of customer advocates.
Customer Support Specialist
PandaDocCustomer Support Specialist
Jul. 2017 - Aug. 2018Tampa/St. Petersburg, Florida Area
Apprentice
Discover PraxisApprentice
Apr. 2017 - Jan. 2018
Production Staff
Formulary 55Production Staff
Sep. 2016 - Mar. 2017Pueblo, Colorado Area
Cheesemonger
Springside Cheese Corp.Cheesemonger
May. 2015 - Jun. 2017Pueblo, Colorado Area
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