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Work Background
Spruce Technology, Inc.CRM Developer
Jan. 2022 - Oct. 2023
DXC TechnologySr. Professional System Architect
Jan. 2019 - Dec. 2021United States
Southern New Hampshire UniversityApplication Development Manager- Microsoft Dynamics CRM
Mar. 2015 - Dec. 2018Manchester, NHThe Application Development Manager delivers qualified resources to projects and operational services.
Responsibilities include:
• Procurement or development of technical expertise needed to support university Microsoft CRM Dynamics development projects;
• Guidance and leadership to ensure the quality of technical delivery and execution of best practices;
• Technical oversight of software design and architecture;
• Assuring that technical work product meets business requirements;
• Review analysis documents and test plan to ensure they are definitive and complete enough to assure the success of strategic projects.
Southern New Hampshire UniversitySr. Software Engineer
Mar. 2008 - Mar. 2015Manchester, NHI'm handling data integration between Ellucian Colleague and Microsoft CRM using Scribe Insight, custom plugins, and various .Net applications - built as-needed. Proficiency in C#, VB.Net, JavaScript, HTML, Scribe Insight, XML, SQL, SSIS, and Colleague.
Fidelity InvestmentsSr. Software Engineer
Apr. 2005 - Feb. 2008Merrimack, NHDeveloped Request Types, Workflows, Validations and Processing rules in Mercury IT Governance Center for use by internal and external customers. Responsible for the maintenance of the internal website which opens ITG requests making it easier for customers to submit their requests.
Fidelity InvestmentsPrincipal Software Engineer
Jun. 1999 - Apr. 2005Merrimack, NHDeveloped applications that both monitor and track issues on multiple web servers. Trend server statistics by: Creating BeXs (Panacya’s proprietary trending modules) Writing web based reports using ASP, Javascript, JSP, and SQL to display trended data. Writing Java applications to retrieve data from sources such as Oracle databases, log files, or from the java bus (in-house written XML bus based on RMI), and parsing that data to insert into our trending engine (Panacya). Web server admin for internal websties.
Fidelity InvestmentsSr. Internet Operations Engineer
Jan. 1998 - May. 1999Merrimack, NHDesigning and writing applications to aid in monitoring web servers. Tracking issues on these servers. Monitoring web servers and escalated to support groups to resolve problems. Developed incident tracking system that has evolved into the system used to resolve issues today.
Fidelity InvestmentsSr. LAN Administrator
Feb. 1996 - Dec. 1997Boston, MaServer maintenance and installation.
Workstation moves.
Second and third-tier desktop support. Developed workstation imaging strategy that is still in use at the company today.
Fidelity InvestmentsContractor
Oct. 1995 - Feb. 1996Boston, MAPerformed server maintenance and third-tier desktop support.
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