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Work Background
LogicMonitorTechnical Writer
Jan. 2024- Created clear, user-focused documentation, including release notes, technical guides, and UI text, for a SaaS-based infrastructure monitoring platform.
- Collaborated with cross-functional teams (Product, Engineering, QA) to gather information and ensure technical accuracy.
- Translated complex product features into accessible content for a technical audience, including developers and IT professionals.
- Worked within Agile sprints using tools like Jira, Confluence, and Git to manage documentation workflows.
- Maintained consistent voice and style across documentation while continuously improving content based on user engagement and feedback.
AICPALearning Writer
May. 2022 - Jan. 2024- Created engaging, compelling content on technical accounting and finance topics that fulfils the requirements of the target audience. - Provided well-researched written content through a variety of mediums, translating technical content into well-understood information utilizing our organizational tone of voice and writing style.
- Developed various learning content such as: CPE webcasts; Coursera scripts; study kits; exam practice kits; certification programs; video scripts for learning content; etc.
- Wrote content to meet requirements of the content brief, applying brand and technical expertise to expert stakeholders and lay audiences.
- Researched aspects of brief and develop follow-up questions/requirements/input/feedback for successful output.
Eanes-Westlake Innovative School DistrictAP Research and Honors English II Teacher
Aug. 2021 - May. 2022- Designed instructional materials and lesson plans according to Advanced Placement and College Board expectations. In addition to aligning with state mandated TEKS, readied students for AP and Honors rigor by cultivating a higher level thinking learning environment. - Developed and implement lesson plans that fulfill the requirements of the district’s instructional program; prepare lessons that reflect accommodations for differences in learner’s abilities
- Built universal course design, structured classrooms to create meaningful equity in the classroom. Contributed to a learning community with twice weekly meetings.
Pflugerville ISDEnglish Teacher
Aug. 2020 - Jun. 2021- Planed, developed and implemented lesson plans that fulfill the requirements of the district’s instructional program; prepared lessons that reflect accommodations for differences in student abilities
- Helped students analyze and improve study methods and habits; help improve the achievement of all students; conduct ongoing assessment of student achievement through formal and informal testing and provide remediation as appropriate to ensure student mastery
- Created a classroom environment conducive to active and successful student learning and appropriate for the physical, social, and emotional development of students; manage student behavior.
Austin Community CollegeAdjunct Instructor
Aug. 2019 - Aug. 2021- Professor of record for English Composition I and II (ENGL 1301, 1302) and British Literature I - Prepared and taught courses in the field of English to a diverse student population based
- Participated actively in departmental responsibilities and departmental governance, including curriculum review and revision, program review, assessment of student learning outcomes at the course and program level, and other departmental activities.
Cram CrewCurriculum Designer | College Readiness Consultant
Aug. 2019 - Aug. 2020Austin, Texas Metropolitan Area- Designed instructional materials to scaffold the writing process for a variety of learners. - Created teaching materials from scratch that vertically aligned with curriculum objectives. - Provided support for students in academic classes by tutoring, teaching general study skills, and preparing for tests.
Boise State UniversityGraduate Teaching Assistant
Jul. 2017 - May. 2019Boise, Idaho- Professor of record for English Composition (ENGL 101) and English Rhetoric (ENGL 102) courses
- Implemented universal design to foster an inclusive learning environment for all students
- Planned all lessons and assignments for each course; held office hours and individual conferences with students; prepared material and in class activities focusing on writing strategies, rhetoric-based ideas, communication, and enhancing research skill
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