LogicMonitorTechnical Writer
Jan. 2024- Created clear, user-focused documentation, including release notes, technical guides, and UI text, for a SaaS-based infrastructure monitoring platform.
- Collaborated with cross-functional teams (Product, Engineering, QA) to gather information and ensure technical accuracy.
- Translated complex product features into accessible content for a technical audience, including developers and IT professionals.
- Worked within Agile sprints using tools like Jira, Confluence, and Git to manage documentation workflows.
- Maintained consistent voice and style across documentation while continuously improving content based on user engagement and feedback.