Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
BCBS/UHC AR Supervisor
WellStreet Urgent CareBCBS/UHC AR Supervisor
Oct. 2024United StatesSpearheading a trial payment variance team
Government AR & EDI Supervisor
WellStreet Urgent CareGovernment AR & EDI Supervisor
Oct. 2023 - Jan. 2025United States
Revenue cycle Management Supervisior
ProCare Pain SolutionsRevenue cycle Management Supervisior
Aug. 2021 - Oct. 2023
Billing and Coding Specialist
ProCare Pain SolutionsBilling and Coding Specialist
Sep. 2019 - Oct. 2023Grand Rapids, MichiganICD-10 CPT Follow-up Aging Accounts Payment Posting EPIC and Next Gen efficient
Billing and Coding Specialist
Age Management of West MichiganBilling and Coding Specialist
Mar. 2017 - Jun. 2019Kentwood, mi
Night Auditor
Radisson Riverfront HotelNight Auditor
Feb. 2016 - Jul. 2016
Scanning Clerk
Notions MarketingScanning Clerk
Mar. 2015 - Jan. 2016
Administrative Executive
Your Career Success InstituteAdministrative Executive
Feb. 2014 - Mar. 2017Handle dispute resolution, customer complaints and ensure satisfaction Answer all questions, initial and on-going, coordinate coaching sessions Attend remote conferences with the Resume Builder to ensure a smooth flowing workplace Receive, edit, and distribute all correspondence Work closely with the resume builder to ensure all documents are accurate and precise Responsible for incoming and outgoing sales calls to clients Cross-sell coaching sessions Works with the CEO to ensure excellent customer service is achieved, support all departments when needed Help with marketing strategies and recommend website changes Maintain increased customer service feedback Data entry, primary customer service executive
Assistant Manager
Love Culture IncAssistant Manager
May. 2012 - Feb. 2013Initiated opening and closing procedures Calculated and kept track of all payroll deposits and petty cash Processed all shipments and outgoing correspondence to ensure accurate record keeping Oversaw visual merchandising to target specific groups of people, reduce shrinkage and increase revenue Managed a team of 12 employees Set sales goals for each member and provided reviews to ensure a flawless team Managed fitting rooms, sales floor, registers, and stock rooms when needed
Manager
Vanity Events, Inc.Manager
Aug. 2009 - Nov. 2011Key holder responsibility, opened and closed the store when needed Managed 6 employees Balanced cash drawer and made bank deposits to ensure accuracy Processed all incoming and outgoing correspondence Attended corporate conference calls Managed weekly schedules and handled time off requests
Sales Lead
Forever 21Sales Lead
Mar. 2009 - Aug. 2009Maintained Knowledge of current sales and promotions Answered questions regarding the store merchandise Recommended, selected, and assisted customers in locating items Maintained records related to sales Detail oriented, handled merchandise with care. Ensured customer satisfaction and demonstrated excellent customer service skills
Cashier Supervisor
Charlotte RusseCashier Supervisor
Jun. 2007 - Jan. 2009Provided Friendly customer service Performed accurate cash transactions Entered customer purchases with care Ensured all drawers had adequate change Performed all voids, returns, and gift card purchases.

Requests

Touchpoint image
2
Personal Pitch
Streamlined Medical Billing Solutions
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Dionna on Intch
Data Entry
520595 people
17
Assistant manager
16
Customer service specialist
17
Sr Director, Customer Support
Data EntryData Entry Specialist
174291 people
17
Sr Director, Customer Support
17
IT Tier 1 Support @ University Hospital of the West Indies
15
Founder & Integrative Nutrition Coach @ RENEW with Caroline