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Work Background
Northern Gateway Public SchoolsInformation Technology Analyst
Feb. 2023Onoway, Alberta, CanadaStreamlined Asset Management: Implemented a centralized repository for device tracking, user assignments, and asset management. This eliminated duplicate efforts and reduced recording errors to virtually zero, significantly improving operational efficiency.
Digital Signage Revamp: Researched, sourced, and installed a cost-effective, high-quality digital sign after the school faced financial constraints. Negotiated directly with the manufacturer, securing a solution at less than 50% of local vendor quotes. Personally managed installation, setup, and operation to ensure seamless deployment.
Scoreboard Restoration and Modernization: Revived the school’s LED scoreboards by sourcing replacement panels, upgrading systems from Windows 7 to Windows 10, and reprogramming configurations for volleyball and basketball. Applied expertise in Crestron systems to optimize functionality and licensing.
Training and Knowledge Sharing: Created detailed training materials and conducted a 20-minute session for students and staff interested in becoming scorekeepers, ensuring sustainable operations for the updated systems.
Exceeding Expectations: Consistently took on responsibilities beyond the job description, demonstrating resourcefulness, technical acumen, and a commitment to delivering high-impact solutions within budget constraints.
Freson Bros.Operations Support Manager
Jan. 2020 - Sep. 2020Stony Plain, ABRegional Oversight and Leadership: Supervised the grocery, frozen, and dairy departments across 15 stores in Alberta. Trained management teams, monitored performance, and selected products for inclusion in weekly sales flyers, ensuring alignment with company goals and market trends.
Standardized Reporting: Developed and implemented a standardized reporting template for department performance dashboards. This initiative provided executives with consistent, clear, and actionable insights into operational metrics across all stores.
Supply Chain Adaptation During COVID-19: Navigated unprecedented supply chain disruptions at the onset of the pandemic. Secured alternative local vendors to fill inventory gaps, reducing reliance on national suppliers and ensuring critical products remained available for customers during a volatile period.
Shrink Reduction Initiative: Designed and implemented a shrink reduction program for dairy departments, identifying operational inefficiencies and fostering peer-to-peer training. Matched high-performing dairy managers with those experiencing higher shrink, promoting best practices like optimized order sizing and cross-departmental use of surplus products. This initiative reduced dairy shrink by 30% organization-wide.
Innovation in Resource Allocation: Collaborated with bakery departments to repurpose surplus dairy products, minimizing waste and creating additional value across multiple product categories.
Cuso InternationalYouth Entrepreneurship Advisor
Sep. 2017 - Sep. 2018Cusco Province, PeruEmpowering Youth through Entrepreneurship: Facilitated workshops at the Marcavalle Juvenile Detention Centre in Cusco, Peru, teaching vocational skills, business planning, and entrepreneurial concepts to incarcerated youth.
Transformational Success Stories: Mentored a student who launched a successful handmade goods business with his family upon release. Assisted another student in completing his education and securing employment through resume coaching and leveraging local community connections.
Innovative Teaching Methods: Fostered collaboration and critical thinking through role-playing activities. Students conducted mock interviews and helped peers refine their business plans, creating a strong support network and enhancing teamwork.
Shark Tank-Style Presentations: Organized a pitch competition at the end of the workshop series, where students presented business plans to a panel of judges, including the warden, a social worker, and a local entrepreneur. Secured a cash investment for the winning plan, held in trust until the student's release.
Building Confidence and Community: Cultivated skills in market analysis, pricing strategies, and public speaking, empowering students to envision and pursue successful futures beyond detention.
Cadenza Technology & TelecommunicationsInformation Technology Project Consultant
Apr. 2015Onoway, Alberta, CanadaCommunity Engagement and Education: Designed and launched the "Tea, Tech, and Talk" seminar series across Lac Ste Anne and Parkland County. This innovative program provides community members with opportunities to socialize, enjoy tea, and learn about cybersecurity and computing trends. The seminar, supported by local businesses and community associations, is offered free of charge and has been widely praised for its accessibility and relevance.
Infrastructure Design and Implementation: Serve as the architect for all client projects, including structured cabling and automation systems. Personally design, build, and program highly customized solutions tailored to meet the specific needs of rural businesses and communities.
Customer-Centric Approach: Focus on rural markets underserved by larger competitors, providing affordable, scalable, and personalized IT and telecommunications solutions. This commitment to flexibility and customization sets Cadenza apart, fostering trust and loyalty within the community.
Business Leadership: Manage all aspects of the business, from client consultations to project execution and vendor negotiations, ensuring top-tier service delivery and satisfaction.
Campbell's MusicController
Mar. 2014 - Oct. 2014Fort McMurray, AB
Gahlway Technical Solutions Ltd.Information Technology Consultant
Aug. 2011 - Sep. 2015Fort McMurray, AlbertaDrive business growth through building strategic alliances with local businesses and individuals, develop and implement business plans, prepare operating and capital budgets, design, engineer and install customized audio visual systems and controls.
Tridon Communications Ltd.Senior Sales Representative
Jan. 2010 - Jan. 2011
TELUSProject manager
Aug. 2007 - Apr. 2010Oversee the TELUS Warm Home and Ethernet to The Suite Program for MDU locations within the Regional Municipality of Wood Buffalo. I also worked closely with the General Manager to gather and prepare business intelligence for the region.
TELUSIT Infrastructure project manager
May. 2005 - Aug. 2007Provide support to the national IT Infrastructure Project Management Office. Create, customize, and distribute weekly and monthly financial and time reporting to all Program and Project Managers. Act as the "hands and feet" in project implementation with external clients. Manage the implementation of AV Integration and video conferencing at client sites.
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