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Work Background
Planner, Murano Chief Marketing Manager
Nissan Motor CorporationPlanner, Murano Chief Marketing Manager
Jul. 2025
Analyst, Business Management
Nissan Motor CorporationAnalyst, Business Management
Oct. 2022 - Jul. 2025Franklin, Tennessee, United States• Monitored 1,300 dealer financial statement submissions and ensured compliance with company reporting standards. • Provided detailed financial reports to top executives, facilitating informed decision-making. • Communicated with vendors to validate changes to dealer financial statements, ensuring accuracy and transparency.
Analyst, Dealer Performance
Nissan Motor CorporationAnalyst, Dealer Performance
Nov. 2021 - Sep. 2022Franklin, Tennessee, United States• Assembled and reviewed key elements of Dealer Performance evaluation at Nissan Motor Corporation • Developed and updated PowerPoint Dealer profiles to illustrate various data attributes • Monitored and tracked Dealer contact report quantity and quality • Managed the Executive Manager database and reported on various status categories
Head Dance Team Coach
Coffee County Schools, TennesseeHead Dance Team Coach
May. 2020 - Apr. 2024
Correspondence Coordinator
Nissan Motor CorporationCorrespondence Coordinator
Jan. 2020 - Oct. 2021• Managed incoming Consumer Affairs mail and Attorney Letters for Nissan Motor Corporation • Processed accounting requests like stop payments and voids, ensuring accuracy and efficiency • Handled multiple shared mailboxes, responding promptly to emails for proper case handling
Regional Consumer Affairs Specialist
Nissan Motor CorporationRegional Consumer Affairs Specialist
May. 2018 - Jan. 2020• Processed 40+ customer accounts daily to ensure brand retention and satisfaction. • Collaborated with three districts in the Mid-Atlantic Region to address customer concerns. • Consistently ranked in the top ten out of sixty agents monthly for exceptional performance. • Trained and mentored upcoming agents to excel in their roles through hands-on guidance.
Customer Service Representative
BridgestoneCustomer Service Representative
Nov. 2016 - Apr. 2018Greater Nashville Area, TN
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