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Work Background
NatuzziInterior Design Consultant
Jun. 2023•Manage full sales cycle for high-end design projects ($70K–$150K), from consultation to delivery.
•Create 3D renderings and curated presentations to accelerate decision-making.
•Uphold showroom visual standards and coordinate with vendors to track inventory and custom orders.
•Assist with inventory audits and product accuracy checks to reduce errors and delays.
•Support staff training on showroom procedures and customer experience.
European Flooring of MiamiGallery Manager
Oct. 2022 - May. 2023Miami, Florida, United States- Manage a $3M luxury Legno Bastone showroom - provide exceptional customer service, build quality relationships with clients and B2B, new client outreach, manage CRM, weekly sales reports, maintain gallery standards and sample inventory
- Create estimates, customer contracts, and invoices for projects ranging $75,000 to $250,000.
- Coordinate site visits, deliveries, installations, payments/invoices, and follow-ups throughout project life cycle
- Create and develop all social media presence on multiple platforms. Consistent engagement with 12.3K followers, daily content creation, and track all platform reporting weekly
Closets By DesignDesigner
Aug. 2020 - Jul. 2021Chicago, Illinois, United States-Designed and created concepts, floor plans, and sales of custom interior storage spaces for clients
-Personal sales ranging from $2,000-$12,000 per project and maintain an average 45%-65% overall closing sales rate
Destify/TravelzapAccount Executive
Dec. 2019 - Apr. 2020Chicago, IL• Coordinated destination group travel, wedding planning, and luxury customer service for multiple accounts ranging from $5,000-$100,000 each week
• Managed CRM, travel arrangements, accommodation details, bookings, and guest services for up to 200 guests per event.
• Built and maintained B2B relationships with international hotels and vendors to curate memorable experiences for each client
AthletaAssistant Manager/Events & Community Leader
Sep. 2019 - Aug. 2022Miami, Florida, United States-Planned and organized monthly community events, outreach, volunteering, event productions, and budgeting
-Managed and oversaw FOH/BOH operations, supply order, shipment, RTV, payroll, and daily sales goals
-Built and maintained CRM, developed new client relationships, and led client activation division
Lil Marie PartiesEvent Assistant
Apr. 2019 - Mar. 2020Chicago, IL-Day of event production: Set up, design/décor, breakdown -Oversee events and provide elevated client services -Assist with merchandise orders, design, research, and budgets
Henri BendelVisual/Operations Manager
May. 2014 - Feb. 2019Chicago-Managed and coordinated schedules, reports, payroll, CRM, RTV, supply order, inventory, store communication, product, and training for a $3.5M flagship store -Set weekly sales goals and budgets for across a team of 14: ranging from $5,000-$50,000 -Partnered with corporate visual team on store mapping, planning, inventory, visual standards and execution for bi-monthly floor sets for the Chicago market
-Organized in-store events: adding $10k average to monthly sales plan
EXPRESSVisual Manager
Nov. 2008 - May. 2014Los Angeles, CA/Chicago, IL-Manage all visual, stock room, marketing, and sales floor operations for a $4M store -Oversee daily store segments goals up $15,000, coaching associates in maximizing sales goals -Winner of the “Golden Hanger” award 2 years consecutively for exceeding sales by 15%+ and exceptional visual standards -Travel to assist new store openings and visual support for other Chicagoland stores
IKEA GroupVisual Merchandiser
Jun. 2005 - Jan. 2006Bolingbrook, IL- Plan and implement display solutions, merchandise moves, and sale events to support a $50M+ store. - Manage visual standards and merchandising for up to three departments simultaneously - Maintain IKEA concepts and techniques while creating design schemes, marketing solutions, maximizing merchandise flow and sales
- Buildup team for visual and interior design for new store opening
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