Giovanna Freitas

Atendimento ao Cliente | Customer Success | Estudante de Design de Interiores e Ilustração

ActorInterior Designer📝 Influencer or BloggerSales & BizDev🐦 DesignEntertainment🏐 SportsCustomer Success ManagerIllustratorArtist ManagementBloggerAccount ManagerSales ManagerBusiness Development ManagerVideo EditorCustomer ServiceHelp Desk SupportCase ManagerClient Relations SpecialistChat SupportLive ChatArt ProducerCopywritingCopywriterProducerModelInfluencerTranslator

I am a professional with over 4 years of experience in customer service, B2B sales, and client relationship management across technology companies, startups, and industries. Throughout my career, I have developed essential skills to interact with diverse customer profiles, always focusing on active listening, problem-solving, and building long-term relationships. I have worked as a Sales Development Representative (SDR) and Farming Analyst, with hands-on experience in active prospecting, portfolio management, and identifying growth opportunities, consistently using tools like Salesforce and advanced Excel for process organization and data analysis. Currently, I am expanding my education into creative fields, studying Interior Design and Illustration, aiming to combine my customer service background with projects that value creativity, aesthetics, and visual communication. I am organized, detail-oriented, and skilled at understanding specific needs and turning ideas into practical solutions — qualities that support me both in customer service roles and creative projects. I am open to opportunities in Customer Service, Premium Customer Support, Client Relationship Management, as well as design and illustration projects.