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Work Background
TotallyAwesomeExecutive Assistant and Office Manager
Oct. 2021Singapore, SingaporeProvide comprehensive secretarial and administrative support to the Executive Chairman, CEO, and HR and Finance departments, ensuring smooth daily operations. My role involved managing executive calendars, coordinating complex travel arrangements, overseeing office administration, and handling confidential documents with discretion. I facilitated high-priority meetings, prepared accurate minutes, and processed reimbursements efficiently. Additionally, I successfully managed an office relocation, negotiated corporate travel deals, and organized company events to enhance team cohesion. Beyond administrative tasks, I played a key role in maintaining workplace safety as the designated Fire Warden and supported dynamic business needs with flexibility and professionalism.
TotallyAwesomeExecutive Assistant and Office Manager
Oct. 2021Singapore, SingaporeAs an Executive Assistant and Office Manager, I provided high-level administrative and secretarial support to the Executive Chairman, CEO, and HR and Finance departments. I managed executive calendars, coordinated complex travel and meetings, and handled sensitive information with discretion. I oversaw office operations, led a successful office relocation, and organized corporate events to enhance team cohesion. Additionally, I managed claims, negotiated vendor deals, took minutes during EXCO meetings, and upheld workplace safety as the designated Fire Warden. My role was pivotal in ensuring smooth day-to-day operations and supporting strategic business needs.
My Doctor @ AdmiraltyClinic Assistant
Jul. 2020 - Oct. 2021Singapore, SingaporeIn this role, I streamlined clinic operations by efficiently managing appointment scheduling and coordinating with patients for laboratory services. I ensured strict confidentiality of sensitive medical information in compliance with privacy regulations and facilitated accurate claims processing through coordination with the corporate insurance system. Additionally, I supported clinic management by preparing detailed daily reports, enhanced patient care by accurately dispensing medications, and maintained a safe and hygienic environment by overseeing cleanliness, equipment checks, and emergency preparedness.
FCB SINGAPORE PTE LTDPersonal Assistant to CFO
Jul. 2018 - Jan. 2019Singapore, SingaporeProvided comprehensive secretarial and administrative support to the CFO and Finance Department, ensuring smooth day-to-day operations. I managed complex travel arrangements, coordinated meeting schedules, and handled sensitive information with discretion. I also supported financial processes by preparing month-end invoices and Statements of Accounts. Additionally, I oversaw office administration, including procurement, facilities, and vendor management, and contributed to workplace safety as the designated Fire Warden.
Atelier Tang (Pte.) LtdBusiness Management Lead
Aug. 2017 - Jan. 2018Singapore, SingaporeDeveloped and implemented Standard Operating Procedures (SOPs) for the Human Resource and Administrative departments, enhancing operational efficiency and consistency. I introduced a comprehensive employee handbook and streamlined leave submission processes to ensure policy clarity and compliance. Additionally, I supported marketing efforts by coordinating client meetings, contributing to strategic planning, and assisting with service recovery initiatives for the Sales Department.
LocktonPA to CEO and Office Administrator
Oct. 2012 - Jul. 2017Singapore, SingaporeIn this role, I provided high-level secretarial and administrative support to the CEO and Heads of Departments, ensuring smooth daily operations and strategic alignment. I managed complex travel arrangements, optimized executive schedules, and maintained strict confidentiality of sensitive documents. I also processed claims and reimbursements, negotiated corporate hotel rates, and led the planning and execution of major company events, including the Lockton Global Marine Strategy Meeting and Singapore Lockton Global Forum. Additionally, I supervised office administrative staff and operations, contributing to overall workplace efficiency and team engagement.
LocktonExecutive Secretary
Mar. 2012 - Oct. 2012Singapore, Singapore- Provided comprehensive secretarial support to the Department Head, ensuring smooth day-to-day operations.
- Coordinated travel logistics, including flight bookings and itinerary preparation, to facilitate efficient and stress-free business trips.
- Processed claims and managed team administrative tasks, maintaining accuracy and adherence to company policies.
- Managed overseas account chasers to obtain timely and competitive quotations for reinsurance matters, contributing to efficient decision-making processes.
LocktonHuman Resource / Administrative Assistant cum Receptionist
Aug. 2011 - Mar. 2012Singapore, SingaporeManaged front office operations by welcoming guests, overseeing mail and courier services, and ensuring a professional reception environment. I supported smooth office functions through procurement of supplies, maintained personnel records for HR, and assisted Finance with month-end reporting. I also coordinated client meetings, travel itineraries, and handled both personal and professional scheduling for the CEO. Additionally, I participated in overseas business trips to support event coordination, and contributed to team engagement as a Recreation Committee Member by organizing internal events and staff functions.
Singapore AirlinesFlight Attendant
Jun. 2006 - Jul. 2011Singapore, SingaporeEnsured passenger safety and personal comfort by providing attentive service and guidance throughout the flight.
Conducted thorough safety checks before and after flights to comply with aviation regulations and maintain operational readiness.
Led emergency procedures and administered first aid when required, ensuring passenger well-being during critical situations.
Provided exceptional care and assistance to passengers with special needs, including children, elderly, and disabled individuals, ensuring their comfort and safety from boarding to disembarking.
Adhered to all aviation rules and regulations to uphold safety standards and maintain professional compliance.
Prepared and submitted detailed reports on flight incidents, contributing to operational improvements and ensuring regulatory adherence.
Valuair LtdFlight Attendant
Mar. 2004 - May. 2006Singapore, SingaporeEnsured passenger safety and personal comfort by providing attentive service and guidance throughout the flight.
Conducted thorough safety checks before and after flights to comply with aviation regulations and maintain operational readiness.
Led emergency procedures and administered first aid when required, ensuring passenger well-being during critical situations.
Provided exceptional care and assistance to passengers with special needs, including children, elderly, and disabled individuals, ensuring their comfort and safety from boarding to disembarking.
Adhered to all aviation rules and regulations to uphold safety standards and maintain professional compliance.
Prepared and submitted detailed reports on flight incidents, contributing to operational improvements and ensuring regulatory adherence.
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