LSC CommunicationsSocial Media | Content Strategy | Online Marketing
Feb. 2012 - Apr. 2018I brought Dover Publications, a 70-year-old company with a declining customer base, into the social media age as their first social media manager, cultivating a new brand voice, increasing revenue and attracting a new generation of customers to the brand. At Dover I: * Developed and implemented social media and content strategies across Instagram, YouTube, Facebook, Twitter, Pinterest, and Medium, acting as the voice for three distinct publishing imprints. * Acted as a key asset in the development of the Creative Haven adult coloring book brand, which sold 12 million copies in the United States in its first year. * Grew two Facebook communities to over 100k members each organically with a 6% engagement rate.
* Launched a community engagement program that increased SEO and web traffic, contributing to a 20% growth in sales through targeted outreach to individuals and key online influencers.
* Managed multiple online marketing projects, coordinating with cross-functional teams to optimize strategies and ensure alignment with organizational goals. In 2015, as the adult coloring trend exploded, I created National Coloring Book Day to promote Dover Publications’ coloring books for adults. Steadily gaining momentum as a social media phenomenon, in 2017 #NationalColoringBookDay was the #2 trending hashtag on Twitter in the United States and #6 worldwide. There were more than 25,000 tweets about the day, with everyone from home colorists to Chance the Rapper, ACLU, and Fortune 500 companies taking part.