Applied Computer TechnologiesSenior System Engineer
Sep. 2007 - Dec. 2015BermudaMobile: BlackBerry, iPhone, Android, Windows, BES server Hardware: HP Server/Blade/Storage, 3Par, NetApp, EMC, IBM, Dell
Config & Mgmt: NetApp Deployment, VMware ESX and VMware vSphere
Infrastructure: Active Directory, GPO,WSUS, Exchange 2013-2003, Windows Server 2012/2008/2003/2000
Desktop & Laptop: Apple, HP, IBM, Dell (local & remote) Enterprise infrastructure support for small and mid-size companies, K-12 schools, and higher education. Roles: IT consultant, storage/visualization specialist, systems engineer/administrator, and staff trainer and mentor. Analyze infrastructures, and recommend and implement enhancements to ensure system reliability, availability, and scalability. Forecast and plan for growth through careful network capacity planning and management. ♦ Completed numerous projects in VMware, Storage Appliances, Citrix, and Exchange. ♦ Global Systems Analyst (3 years) for a company with 550 staff. Provided 24/7 support to executives and staff in Europe, USA, Canada, and Latin America.
o Part of a team to deliver a fully-integrated infrastructure (virtualized and physical) for a company with an aggressive acquisition strategy. Built out a new data center to accommodate all merged equipment, and redesigned domain to remove a highly-fragmented architecture. o Completed Windows XP to Windows 7 migration (100+ machines, 2 locations); new data center build; server buildout for catastrophe risk modeling, and Office 2010 migration.
♦ Gained a solid foundation for understanding server room consolidations and virtualizations during rollout of 200TB NetApp. Mentored by Sr. storage and visualization engineers to visualize 75% of data center and reduce server count 65%. o Stabilized an over-provisioned and fragile VM infrastructure. Updated network and fiber connections to servers/blades, updated VMware hosts/VMs, and rebalanced VM loads. o NetApp ASE (Authorized Service Engineer). ♦ Managed a high-volume laptop, desktop, and server repair business.