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Work Background
WhizzHead of Human Resources
Dec. 2023▪ Built core HR and recruitment operations from scratch for a high-growth US startup across NY, NJ, CA, and TX.
▪ Closed 30+ hires (developers, designers, ops, customer support) in 6 months, reducing time-to-hire by 30% through async screenings, automated scheduling, and structured evaluation scorecards.
▪ Maintained 96–98% monthly retention by designing personalized growth plans, feedback loops, and consistent 1:1s.
▪ Developed remote-first onboarding flows, handbooks, and training aligned with state-specific labor laws.
▪ Partnered with founders and team leads to define hiring priorities and build targeted talent pipelines.
▪ Acted as culture ambassador, organizing strategic offsites and distributed team rituals to boost engagement.
Careerist.AcademyHuman Resources Recruiter
Apr. 2021 - Dec. 2023▪ Managed HR and recruitment for three global support teams across 6+ time zones, hiring tech and creative talent.
▪ Reduced time-to-hire by 35% by optimizing job descriptions, introducing async video interviews, and standardizing scorecards.
▪ Launched internal English and Spanish training programs, enabling 40% of employees to level up skills and secure promotions.
▪ Strengthened employer brand through online events, interactive onboarding, and team-building experiences that boosted eNPS by +15 points.
▪ Mentored high-potential employees into leadership roles, building succession pipelines and career growth frameworks.
▪ Navigated complex employee relations cases with coaching techniques to preserve trust and collaboration.
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