Cintia Serban

Data Scientist

Tech SupportITML EngineerData ScientistCustomer ServiceConsultingData EntryPersonal AssistantData Entry SpecialistProject ManagerAssistantAdministrative AssistantBusiness AnalystExecutive AssistantOffice AssistantData AnalystBI Analyst

Hello and welcome to my page. My name is Cintia, your next Data Consultant. My journey begins in business strategy consulting, continues in IT project management and currently peaks in Data Science. It is easy to find a professional that will build a data project for you based on your specific requirements, but not so easy to find someone who helps you pinpoint how you can leverage data you usually already have. That's where I come in the picture. With over 6 years of strategic business development, international experience, cross cultural communication, technical skills and "can do attitude" we can build anything together.

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Work Background

Lead Data Science and Analytics Instructor

WBS CODING SCHOOLLead Data Science and Analytics Instructor

Nov. 2024Key Responsibilities & Achievements: - Delivered comprehensive courses on Exploratory Data Analysis, Data Cleaning, Data Visualization, Data Preprocessing, Machine Learning, AB Testing, Deep Learning, and Data Engineering. - Provided advanced instruction in Python (Pandas, Seaborn, Matplotlib), SQL, Tableau, Power BI, and cloud platforms (AWS, GCP, Azure). - Guided students through building and deploying machine learning models using Scikit-Learn, TensorFlow, and PyTorch. - Taught advanced modules on Generative AI, including building chatbots, local agents, and implementing Retrieval-Augmented Generation (RAG) using models like LLama, HuggingFace enabling students to create AI solutions - Mentored students in the use of data collection tools like BeautifulSoup, Selenium, and effective use of APIs for data extraction. -Supervised Final Project Phases, where students independently learn new data science concepts and apply them in developing end-to-end solutions. Projects include problem definition, data collection, model building, and deployment.

Data Science Instructor

WBS CODING SCHOOLData Science Instructor

Feb. 2024 - Oct. 2024Berlin, Germany

Key Account Manager

ExclusiviKey Account Manager

Sep. 2023 - Jan. 2025Athens, Greece- Overseeing the end-to-end lifecycle for the deployment of the Guest Engagement platform and customer application - Advising, training and ensuring the success of over 100 partners around the world - Independently manage relationships with global partners, tracking app usage and fostering long-term engagement through personalized support and training. - Serve as the primary point of contact, ensuring customer satisfaction by identifying and addressing any concerns, and driving continuous improvement. - Leverage data-driven insights to guide strategic decisions, enhance customer retention, and identify upselling opportunities to optimize platform value.

IT Project Manager

ExclusiviIT Project Manager

May. 2021 - Sep. 2023Athens Metropolitan Area- Orchestrated seamless deployment of over 100 luxury hotels in 8 countries on 3 continents, collaborating with The Leading Hotels of the World - Managed documentation, requirements, and tailored application development for partners - Conducted workshops, assisted and trained staff at all levels, from entry-level to executive management and interns, ensuring comprehensive skill development and seamless onboarding. - Drove global product expansion by reducing drop-off rates and increasing active users

Marketing Project Manager

MEETUPVIDEO.comMarketing Project Manager

Oct. 2020 - Sep. 2021London, England, United Kingdom- Spearheaded a comprehensive COVID-19-responsive marketing project, revamping IMC to enhance brand awareness. - Led a digital transformation by redesigning web and social media, introducing "Technical Consulting" for portfolio diversification. - Formulated and executed quarterly marketing and sales plans, integrating strategic data analytics. Implemented an editorial calendar for structured content distribution. - Directed a successful summer internship program, managing hiring, onboarding, and training for 22 interns. - Achieved a notable milestone—doubling organic engagement across all social media within a quarter.

General Manager

Zsi-Ci KftGeneral Manager

Jan. 2019 - Jul. 2020Budapest, Hungary- Managed a team of 12, overseeing shipping coordination with 78 partners in Budapest. - Strategically planned shipping schedules quarterly, considering international partners and holidays. - Initiated market research for clientele expansion. - Oversaw project to expand clientele to the English-speaking population of Hungary. - Achieved 29 new partnerships and 19% overall growth within one year.

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