GE HealthcareRegional Service General Manager (RSM)
Jan. 2013 - Dec. 2015Houston Region (South Texas and Southern New Mexico)Full $100M P&L responsibility and accountability for imaging equipment field operation with 96-member organization. This role requires the development and execution of strategic performance in sales, operations, and business development. Built and maintained strong partnerships with key C-suite executives and department heads.
• Developed and executed the strategy and plans to drive revenue growth and profitability goals by focusing on market opportunities, key accounts, productivity, and pricing. Led sales, marketing, and executive leadership to define business and customer-focused goals.
o Grew region revenues +11%V year-over-year with revenue totaling $89M in January 2013 to $100M in 2014.
• Increased operational efficiency 35% while decreasing costs 15% by cascading lean initiatives that systematically improved logistics and service delivery quality for high-technology medical equipment and healthcare IT.
• Consulted with key customers, across multiple healthcare systems, in defining service requirements and implementing key business initiatives, driving strong revenue growth, improved profitability and excellent KPI performance.