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Work Background
Work Your DashFounder
Jan. 2020Austin, Texas, United States• Spearheaded personal development and coaching initiatives, focusing on leadership realignment and transition growth.
• Conducted education and training programs on servant leadership and fear culture in organizations.
• Provided consulting services in strategy and organizational development, emphasizing veteran leadership principles.
• Located in Austin, Texas, United States.
Cyber Security Personnel, LLCCo-Owner/Principal at Cyber Security Personnel
Dec. 2019 - Jan. 2022Phoenix, Arizona AreaOur mission is to transition proven leaders from their military careers and place the in the civilian cyber security sector to continue their service in protecting our country.
All Inclusive Medical SolutionsPresident/ Chief Executive Officer
Nov. 2019 - Mar. 2021Healthcare Technology and Services
KEDORA, LogisticsOwner
Jun. 2019 - Jan. 2025Austin, Texas AreaKEDORA, Logistics provides package and product delivery services in the greater Central Texas Area.
Swire Coca-Cola, USADirector Human Resources Operations
Feb. 2019 - Nov. 2019Phoenix, Arizona AreaStrategic business partner for Operational and Sales Leaders working towards the achievement of company goals and objectives, development of high value added services, and act as a champion for positive change. Responsible for creating strategic partnership with the business. Lead team of HR Business Partners to ensure efficient and effective development and delivery of HR programs and services that support the development of organizational and talent capability throughout the organization.
Siemens HealthineersDirector of Customer Success
Nov. 2017 - Dec. 2018Austin, Texas Area* Responsible for the successful implementation, growth, and execution of Siemens products, solutions, and operational business plans for our Enterprise Services/Sales Organization. • Lead/Mentor/Coach team of 15 regional Customer Operations/Sales Managers for West Zone • Directly responsible for development, delivery, and execution of organizational strategies across multiple internal and external organizations, including third party suppliers/vendors and key stakeholders to deliver desired business outcomes
Coldwell Banker United, RealtorsLicensed Realtor
Jan. 2017Austin, Texas AreaListing Specialist
Videojet TechnologiesSenior Director, North America Service and Support
Mar. 2015 - Mar. 2016Greater Chicago AreaFull $62M P & L responsibility and accountability for Service strategy, business planning, and execution.
- Process Improvements and Operational Effectiveness.
- Growth focused through commercial activities and dedicated service sales team. Delivered 13.4% growth vs. 8% plan.
- 325 member organization with 7 Director level direct reports with a global influence.
- developed and implemented go to market strategies while establishing key internal and external customer relationships to drive overall business success.
- delivered high level of customer satisfaction while consistently over delivering on customer commitments.
- drove team first culture while creating a paradigm shift in people, customer, and business satisfaction which was directly reflected in the significant decrease in team retention issues.
- developed more business leaders and increased business acumen for direct reports while driving a culture of overall business ownership for entire team through accountability and consistent business cadence activities.
GE HealthcareRegional Service General Manager (RSM)
Jan. 2013 - Dec. 2015Houston Region (South Texas and Southern New Mexico)Full $100M P&L responsibility and accountability for imaging equipment field operation with 96-member organization. This role requires the development and execution of strategic performance in sales, operations, and business development. Built and maintained strong partnerships with key C-suite executives and department heads.
• Developed and executed the strategy and plans to drive revenue growth and profitability goals by focusing on market opportunities, key accounts, productivity, and pricing. Led sales, marketing, and executive leadership to define business and customer-focused goals.
o Grew region revenues +11%V year-over-year with revenue totaling $89M in January 2013 to $100M in 2014.
• Increased operational efficiency 35% while decreasing costs 15% by cascading lean initiatives that systematically improved logistics and service delivery quality for high-technology medical equipment and healthcare IT.
• Consulted with key customers, across multiple healthcare systems, in defining service requirements and implementing key business initiatives, driving strong revenue growth, improved profitability and excellent KPI performance.
GE HealthcareSurgery General Manager, Central Zone
Jan. 2010 - Jan. 2013Austin, TexasCentral United States Regional Manager for Surgery Services at GE Healthcare; Manage professional engineers that repair surgery equipment within hospitals and clinics in support of patient care and life expectancy.
Responsiblities include managing $22Million P & L, coaching and managing the development of personnel, while driving and accomplishing business goals and objectives in a diverse business matrix.
Driving growth and business developement throughout Surgery Organization through business and cusotmer relationships.
GE HealthcareDirector of Service
Jan. 2005 - Feb. 2010-Directly supervise 35 engineers that repair, maintain, and manage medical equipment within healthcare organizations.
-Business Leader for Environmental Health Services/Quality.
-Manage $8.2 Million P & L with overall responsibility and Controllership.
-Completed GE's manager and leadership training courses at Crotonsville, NY training facility.
-Exponential growth year of year through solid business practices and great customer service.(doubled rev in less than 3 years: $4M to $8M)
-Understanding of overall business goals and objectives and leadeship capability to drive a team and organization towards success.
-Displays the ability to positively and effectively lead, manage, and develop a team/organization to grow and sustain success on all business fronts.
Glazer's DistributorsDirector of Operations
Jul. 2003 - Dec. 2004-Directly supervised 55 warehouse/building and management employees
-Responsible for Transportation, Warehousing Personnel & Inventory,& Routing Departments within Operations.
-Directed and influenced the shipment/recieving of $15Million worth of inventory.
-Improved profit and loss numbers by 45% while increasing manpower and staying within the yearly budget.
-Worked directly with our major customer accounts as well as our sales staff to promote outstanding customer service.
Arrow ElectronicsProduct Manager/Pricing Specialist/Material Planner
Apr. 2001 - Jul. 2003-Directly supervised 20 supplier representatives on overall pricing justification, billed orders, & manufacturer completion data.
Directed and influenced manufacturer and supplier contracts through negotiation of terms & conditions of pricing.
-Increased the profits for the Contract Manufacturing Services Division by 15% through quality initiatives & effective management of 26 assigned suppliers (i.e. Intel, Atmel, National Semiconductor, etc.)
-Responsible for effectively managing all high tech inventory.
-Directly influenced the sale of $4Million worth of inventory per quarter through competitive pricing structures and superior customer satisfaction.
-Managed customer's needs while keeping company's overhead and excess inventory to a minimum.
US NavyNaval Officer
May. 1996 - May. 2001
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