DTE EnergySenior IT Manager - Infrastructure
Apr. 2018 - Dec. 2020Detroit, MiDTE Energy, Detroit, MI 2015 - 2020 Senior IT Manager – Infrastructure / Infrastructure Operations (2018 – 2020)
Directed the activities of 2 supervisors with a staff of 51. Managed a budget of $9.3M. • Created an infrastructure strategy that enabled the transformation to a dev/ops model by automating server builds. Lowering defects by 55%.
• Decreased server & database build time by 97% resulting in savings of $.5M annually by initiating Infrastructure as Code projects to streamline server builds. Build time reduced from 10 days to 2 hours. • Championed enterprise-wide Vulnerability Response (VR) implementation in ServiceNow, integrated with patching tools, which achieved security standards compliance.
• Led the implementation of ServiceNow CMDB, Asset Management, Discovery, and Event Management deployments which consolidated data across the IT organization. • Contributed $9M to the CIO’s expense reduction target of $27M by championing the refresh of the corporation’s entire storage array. Senior IT Manager – SAP/ERP/BI Development & Operations (2016 – 2018) • Created a strategic enterprise technology plan as SAP Product Owner, that supported new, improved business capabilities, and drove efficiencies by leveraging SaaS/Cloud products. • Increased self-service capabilities to 17,000 HR users with the implementation of SuccessFactors. Senior IT Manager - Business Relationship Manager (2015 – 2016)
Managed the activities of 12 individual performers. Managed a budget of $1.7M. • Eliminated paper, copiers and scanners associated with expense management through the implementation of Concur which significantly contributed to the COO’s goal.
• Decreased the cycle time to review and approve expense reports by enabling leaders to review and approve expense reports via their cell phones.