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Work Background
Project Manager
ResolveSoftProject Manager
Feb. 2024Remote
Senior Business Analyst/ Project Manager
AlconSenior Business Analyst/ Project Manager
Jun. 1997 - Dec. 2022Dallas/Fort Worth AreaTransformed operational efficiency and effectiveness through comprehensive organizational work simplification, measurement studies, and evaluations. Leveraged findings to provide strategic operational and procedural recommendations. Conducted intricate business system analyses, requirements gathering, and played a pivotal role in system design, implementation, qualification, and administration. DevOps Experience • Played a key role in fostering a culture of collaboration and shared responsibility between development and operations. •Led DevOps initiatives to streamline the software development lifecycle, incorporating continuous integration and continuous deployment (CI/CD) practices. • Collaborated with development and operations teams to enhance automation, ensuring faster and more reliable delivery of software. • Implemented and managed DevOps tools and technologies to optimize collaboration, communication, and efficiency across teams. • Played a key role in fostering a culture of collaboration and shared responsibility between development and operations. Key Accomplishments: •Streamlined the application onboarding process for contracted support personnel, collaborating with offshore contractors to generate detailed instructions for well-defined "swim lanes" of responsibility. • Contributed to the Software Governance Board, reviewing, standardizing, and approving corporate software acquisitions. Reduced software support costs by eliminating redundancies, decreasing the total application footprint by 5%. •Enhanced the change control program's organization and execution, ensuring strict compliance with FDA regulations. Collaborated with the Change Governance Board and utilized the ServiceNow platform for system improvements. • Oversaw and verified regulatory compliance activities, including requirements gathering and documentation, test script writing and execution, application change control, data management, audit trail management, and application.
Sr. Information Specialist
NovartisSr. Information Specialist
Jun. 1997 - Apr. 2019Dallas/Fort Worth AreaResponsibilities for complex business systems include: analysis, requirements gathering, systems administration tasks, creating/maintaining project documentation, performing complicated business analysis, system design, and implementation. Other responsibilities: • Application Life-cycle (planning and maintaining) • Cost Management / Budgeting • GxP Validation and Continuous Compliance • Informatics • Information Governance • Laboratory Automation • Pre-Clinical Development • Project Management • Process Flow Analysis • Networks (Business and Segmented) • Technical Writing • Vendor Management

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