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Work Background
Port of BellinghamExecutive Administrator
Jun. 2019 - Nov. 2024Bellingham, Washington, United StatesIn my role at the Port of Bellingham, I provided high-level support to the CEO, Commissioners, Directors, and Legal Team, navigating complex priorities with strategic foresight and executive acumen. I managed 5 executive calendars, meeting logistics, travel arrangements, internal and external communications, documentation, and special projects, ensuring seamless coordination across five departments and optimizing executive efficiency. I led the organization of 12 high-profile meetings, preparing agendas, contracts, agreements, and providing real-time support to facilitate executive discussions. Additionally, I played a critical role in legal compliance by processing 16 resolutions, ensuring full adherence to government regulations. I streamlined administrative processes by implementing new technologies like Slack, resulting in a 20% increase in operational effectiveness. Building and maintaining strong relationships with community leaders, government officials, contractors, and 10 key external partners was essential in enhancing the Port’s public profile and fostering cooperative partnerships. I built marketing strategies to oversee social media, public relations, and content creation, increasing the Port’s visibility and strengthening its community engagement. I led budget planning, resource allocation, and public relations efforts, representing the Port in media engagements to drive stakeholder collaboration. Leveraging my expertise in Microsoft Office Suite, Concur, and workflow optimization, I improved operational processes, enhancing efficiency, accuracy, and data integrity by 30%. Throughout my tenure, I demonstrated exceptional organizational skills, discretion, and professionalism. I ensured smooth operations and effective executive support while driving innovation and process improvements across the organization.
U.S. BankAdministrative Assistant
Feb. 2005 - Dec. 2018Bellingham, Washington, United StatesAt U.S. Bank, I served as an Administrative Assistant, providing high-level, confidential support to the Region President and the Commercial Lending Team. I managed all communications, correspondences, and complex scheduling, increasing operational efficiency by 15% and ensuring smooth office operations. I facilitated over 20 meetings monthly, handling logistics, preparing materials, and taking comprehensive notes to enhance the decision-making process, leading to 100% follow-up on action items. In addition to overseeing the Commercial Lending Team's pipeline, I played a pivotal role in accelerating loan processing time by 25%, ensuring the timely and accurate execution of transactions. I improved team productivity by 30% by managing calendaring and workflow coordination. My responsibilities extended to planning and tracking special projects, including exam and audit responses, supporting five audits by meticulously preparing documentation and responses. I maintained a highly organized filing system for all confidential bank documentation, ensuring 100% compliance with record retention schedules and regulatory standards. My ability to develop and prepare reports, financial summaries, and presentations strengthened communication clarity and executive decision-making. Additionally, I played a key role in organizing corporate events, meetings, and conferences, overseeing vendor selection, contract negotiations, budget management, guest speaker coordination, and agenda preparation. Throughout my tenure at U.S. Bank, I actively contributed to bank-wide initiatives and supported executive office responsibilities, demonstrating my commitment to professionalism, integrity, and operational excellence.
General Chain Saw Supply Inc. (acquired by Hardware Sales)Office Manager
Feb. 1993 - Nov. 2004Bellingham, Washington, United StatesIn my role at General Chain Saw Supply Inc., I successfully managed financial operations, administrative functions, and business growth strategies to enhance efficiency and drive success. I oversaw accounts receivable/payable, payroll, and inventory audits, ensuring financial accuracy and compliance. Through process improvements and streamlined documentation management, I enhanced accessibility and reduced errors by 15%. I also leveraged technology, including Microsoft Office and Adobe tools, to optimize office systems and improve operational workflows. I fostered a positive office culture through employee recognition and work-life balance initiatives while leading staff training and development. Additionally, my strategic approach to marketing, vendor management, and customer relations contributed to record-breaking sales, earning a performance bonus with distributor Husqvarna. My ability to balance financial oversight, team leadership, and process optimization has allowed me to drive sustainable business success.
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