American TowerDirector of Process Excellence/Program Management
Jan. 2007 - Mar. 2011Enabled and led the organization to execute company strategy and improve its processes to become more competitive. Co-developed the first effective PMO for IT Projects and drove PMO best practices throughout the company. Achieved significant business results through effective use of Project/Program Management, Six Sigma, and Lean. Worked with corporate and functional executive management to translate their business challenges into improvement action plans and programs, and spearheaded delivery of business benefits. Managed the first software QA department at ATC. *Developed internal strategy with senior execs to better represent and prioritize corporate business initiatives, resulting in >300% improvement in the number of process improvement initiatives in the first year *Initiated and led first green power (PV) implementation at ATC, with an IRR > 19% *Developed the first rigorous QA process at ATC, reducing defects and post-production issues by >90% *Developed the first PMO for Latin America/EMEA, while managing a significant Oracle EBS R12 rollout (GL, AP, AR, PN, FA, PA,HR, INV,CE, PO, iProc, iExpense, IR, Synchro) for Brazil