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Work Background
OSF DigitalProgram Manager
Nov. 2023İzmir, TürkiyeExperienced Program Manager with a strong track record of successfully leading and delivering complex, high-impact digital transformation initiatives across multiple Salesforce Clouds. Skilled in strategic planning, stakeholder alignment, and cross-functional team leadership, managing global delivery teams across multiple time zones. Proven ability to drive programs exceeding $6M in value, overseeing multiple workstreams to deliver measurable business outcomes. Passionate about optimizing delivery through clear governance, structured execution, and a focus on results that align with organizational goals
OSF DigitalDelivery Manager
Aug. 2022 - Nov. 2023İzmir, TurkeyAs a Delivery Manager at OSF, I oversee the performance and strategic alignment of regional project teams, ensuring delivery excellence across multiple programs and adherence to company KPIs. With oversight of up to 30 personnel across functions, I lead risk management, project health reviews, and compliance with delivery frameworks while resolving cross-functional challenges and optimizing team collaboration. I work closely with Sales, HR, and Operations to plan capacity, scale delivery teams effectively, and support business growth initiatives. My role also includes retention strategy, coaching PMs, and aligning staffing plans with evolving project demands, driving both operational efficiency and regional capability development.
Optimum7Senior Project Manager
Aug. 2019 - Aug. 2022İzmirAs a Project Manager, I led the end-to-end delivery of Salesforce-based e-commerce transformation projects, overseeing complex implementations involving Commerce Cloud and Marketing Cloud. I ensured high-quality outcomes and on-time delivery while proactively managing global stakeholders, mitigating risks, and controlling budgets across multi-region rollouts. My portfolio includes the successful delivery of a booking system for an airport in the UK and global e-commerce platforms for brands such as Guess and Nintendo, coordinating phased rollouts across multiple countries. I facilitated workshops, aligned cross-functional teams, managed third-party vendors, and contributed to the development of standardized delivery methodologies to drive consistency, scalability, and performance across all engagements.
Optimum 7Senior Project Manager
May. 2018 - Aug. 2019Izmir, TurkeyAs a Project Manager at Optimum 7, I led the end-to-end delivery of e-commerce projects, including the development of custom functionalities tailored to client-specific needs. I ensured timely, high-quality outcomes through structured planning, risk mitigation, and global budget oversight. Coordinating cross-functional teams and managing vendor relationships, I facilitated collaborative workshops to align stakeholders and drive execution from initiation through launch. I developed and maintained project schedules, enforced cost control measures, and provided transparent reporting of financials and progress. Additionally, I contributed to the creation of a scalable delivery framework to support the consistent and efficient rollout of future e-commerce projects.
PaycoreSenior Project Manager
Mar. 2017 - May. 2018Istanbul, TurkeyAs a Project Manager at Paycore, a leading provider of mobile payments and EMV solutions, I managed complex, high-value projects ranging from $500K to $5M across global markets. My responsibilities spanned the full product lifecycle—planning, execution, and delivery—of EMV implementations, card issuance platforms, mobile wallet solutions, and virtual POS integrations. I successfully led open-loop transportation card projects with one of the biggest bank in India, managed card issuance programs with multiple international banks, and delivered a closed-loop smart card system for the city of İzmir. I defined and tracked detailed project plans, budgets, and KPIs, held ownership of project P&L and forecasting, and ensured seamless stakeholder engagement through structured communication and reporting. My ability to align teams across geographies, drive delivery excellence, and manage complex dependencies positioned me as a trusted partner in delivering mission-critical financial infrastructure.
Saglık BahcesiProject Manager
Apr. 2016 - Jan. 2017Istanbul, TurkeyAs a Project Manager at Sağlık Bahçesi, a software company delivering custom-tailored digital solutions across multiple industries, I managed end-to-end delivery of diverse technology projects—from CRM systems for pharmaceutical sales teams to niche applications for healthcare providers, as well as internal e-learning platforms for major corporations. I worked closely with clients and cross-functional teams to define requirements, establish clear scopes and timelines, and ensure seamless coordination from planning through execution. With a focus on quality, I implemented structured project documentation, monitored delivery milestones, and proactively addressed challenges to maintain momentum. My role demanded adaptability across domains, attention to detail, and a strong commitment to delivering solutions that met business needs with precision and efficiency.
madebycatProject Manager
May. 2015 - Apr. 2016Istanbul, TurkeyAs a Project Manager at madebycat, I was responsible for the full-cycle delivery of a wide range of digital projects, including the complete rebuild of Turkish Airlines' digital magazine platform, the development of high-end e-commerce websites for luxury brands, and custom booking systems for tourism companies. I led cross-functional teams through planning, execution, and delivery, ensuring timelines, budgets, and quality benchmarks were consistently met. My role required close coordination with internal stakeholders and external partners, effective communication across departments, and proactive risk management. With a strong emphasis on operational clarity, measurable progress, and outcome-focused delivery, I created structured workflows and reporting practices that supported on-time, high-quality results in fast-paced and creatively driven environments.
Rhino RunnerProject Manager
May. 2013 - Apr. 2015Istanbul, TurkeyAs a Project Manager at Rhino Runner, I led the end-to-end delivery of several complex digital initiatives, including the full transformation of a private school network’s website and backend system supporting 155 schools, as well as e-commerce development and mobile app/social platform game projects. I was responsible for coordinating technical and business workstreams, overseeing timelines, budgets, and cross-functional collaboration to ensure effective delivery. I maintained a strong focus on structured planning, risk management, measurable outcomes, and clean documentation—establishing scalable processes that ensured alignment across diverse teams. My role required balancing strategic oversight with hands-on execution, navigating shifting priorities, managing stakeholder expectations, and driving results in fast-paced, outcome-oriented environments.
PROFENJunior Project Manager
May. 2012 - Apr. 2013Istanbul, TurkeyAs a Junior Project Manager at PROFEN, I supported the production team in delivering digital projects for clients and internal R&D. I took responsibility for managing project teams, testing final outputs, and creating project scope documentation. Attending workshops and client meetings, I ensured accurate and timely delivery of digital projects while actively participating in user and functional testing. I also contributed to risk mitigation and successfully managed small digital projects from start to finish. Additionally, I provided valuable insights during project wash-ups to improve future projects.
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