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Work Background
BrainStationUX Design Diploma Graduate
Jul. 2024 - Sep. 2024London Area, United KingdomFull time project-based diploma bootcamp in UX Design.
FreelanceCvent Specialist
Jan. 2024Remote-basedI provide Cvent event registration, web design and account management services and am open to regular contract work (full and part time). My areas of speciality are: finance/consulting industries, educational and alumni institutions, and speciality multi-day events for special interest groups. However, I can assist with other organizational types as well. I have experience working with events in North America, EMEA, APAC and the Middle East.
BNY Mellon Investment Management North AmericaRegional Event Manager & Cvent Specialist - North America
Jun. 2022 - Jun. 2024• Manage web builds and registration for all North American Distribution (NAD) department events and webinars • Design reports and oversee management of Cvent reports portal for department managers and internal stakeholders • Coordinate/drive vision, strategy and delivery of internal and external stakeholder/sponsor events across the business • Collaborate with leaders and stakeholders across the business to design corporate events and meet objectives • Work closely with external relationships (agencies, venues, vendors) and with cross-functional internal teams • Work independently to manage multiple timetables and projects simultaneously in fast-paced environment • Conduct internal launch calls, present event options/solutions to senior leaders and assist in program logistics • Manage budget, financial decisions, email communication and SEC compliance standards for internal/external events • Create post-event feedback surveys and create summary reports for upper management review • Design event apps for annual National Sales Meeting
Pernix Consulting LLCTeam Leader - SBA Contract
Feb. 2021 - Jan. 2022Remote
Pernix Consulting LLCCase Manager - SBA Contract
Oct. 2020 - Feb. 2021
Cornell Hotel SocietyGlobal Head of Events & Cvent Account Administrator
May. 2020Remote• Account administer and Cvent liason for global Cvent account, Cvent design specialist for regional conferences • Global board member for online global integrated alumni event and chapter management platform: 8,000+ members • Utilized the platform to integrate the university administration and all 54 individual chapter program into a unified system • Lead content creation strategy to develop engaging program portfolio for the CHS alumni community on a global level • Engaged in network-based marketing and program promotion to increase average registration index from 19 to 60 • Coordinated with faculty, alumni, and 45+ industry speakers to plan presentation content that meets organization’s objectives. • Administered all event and technological logistics for 60+ virtual events provide a seamless & uninterrupted experience • Assist with member support page to strengthen community relationship management
Pernix Consulting LLCCrisis Loan Specialist (Contractor) - SBA Contract
May. 2020 - Oct. 2020United States-Review, evaluate, compile and process/close loan applications for American small business during the Covid-19 economic crisis
Cornell Hotel SocietyEMEA Regional Alumni Conference Cvent Specialist and Project Manager
Aug. 2018 - Jul. 2024Remote• Lead regional committees to execute a 4-day alumni conference in Cannes (French Chapter) in 2019, Rome, Italy (AlpAdria Chapter) in 2022, Amsterdam (Benelux Chapter) in 2023 and Hong Kong (Hong Kong & Macau Chapter) in 2024 with educational and recreational programs, hotel itineraries, sponsored dinners, and an auction gala raising average €40,000 for the CHS Scholarship Fund and Hotelies for Ukraine • Currently in planning for next regional conference for 2024 in Dubai, UAE • Process and generate event invoices • Monitor event inbox and answer registrant/invitee requests and questions • Prepare documentation and contracts to ensure effective communication and faculty coordination • Liaise with 15+ sponsors to design the educational program and control financial budgets • Collaborate with the university’s faculty, alumni, event registrants, sponsors, and donors • Interact with key internal/external stakeholders to successfully manage different activities throughout the conference.
Mandarin Oriental Hotel GroupGuest Relations/Concierge/Club Lounge Department Manager
Oct. 2016 - Jul. 2017Washington D.C. Metro Area
Mandarin Oriental Hotel GroupSpa Operations Manager - Internal Task Force
Jan. 2016 - May. 2016Greater New York City Area
Mandarin Oriental Hotel GroupAssistant Guest Relations Manager
May. 2014 - Oct. 2016Greater New York City Area•Certified Group Training Techniques (GTT) and On the Job Trainer (OJT)
The Leading Hotels of the World - The Lowell HotelAssistant Front Office Manager/Front Office Training Manager
Sep. 2012 - May. 201428 East 63rd Street, New York City•Manager on Duty for all hotel departments during evening shifts to labor union regulation standards •Mentor/instructor for hotel’s Management Trainee Program and The Lowell University trainings
Four Seasons Hotels and ResortsFront Desk Agent
Jul. 2010 - Sep. 2011New York, NY
Four Seasons Hotels and ResortsRooms Division Summer Intern
May. 2009 - Aug. 2009Paris Area, France•Learned major aspects of guest reception, housekeeping, family recreation, and floral departments •Assisted with concierge, bellstand, reservations, PBX, and spa services
Four Seasons Hotels and ResortsFront Office Intern
Jun. 2008 - Aug. 2008New York, NY•Solved problems and resolved conflicts as full-time front desk agent
The Statler Hotel at Cornell UniversityFront Office/Rooms Division Agent and Training Supervisor, F&B Division Prep Cook/Server
Aug. 2006 - Jun. 2010Ithaca, New York Area•Extensive cross-training in Front Office (4 years), Housekeeping (2 semesters) and Food and Beverage (1 semester each Back and Front of House)
Holimont Ski ResortAlpine Ski Instructor
Dec. 2003 - Apr. 2006Ellicottville, NY•Largest private ski resort in North America •Annually taught group of 18-25 students under the age of seven. Lessons were progressive and taught over the course of the 3-month season •In charge of creating weekly lesson plans and giving monthly progress reports to parents of each student •Additionally instructed two student instructors per season and helped them to achieve their certifications as full instructors •Certified to teach all levels and age groups in either progressive or single lessons
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