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Work Background
Colorado 811Office Manager
Nov. 2023 - Mar. 2025• Managed day-to-day operations of the office, including supply ordering, equipment maintenance, and calendar management.
• Addressed customer inquiries and complaints with promptness and professionalism.
• Conceptualized and maintained filing systems to ensure precise record-keeping.
• Cultivated relationships with vendors to expedite orders, repairs, and maintenance.
• Supervised administrative staff, enhancing front office operations and ensuring continuous workflow.
• Streamlined office procedures, enhancing operational efficiency.
• Assisted in generating marketing and promotional materials.
• Established partnerships with external entities to facilitate business operations.
• Compiled reports summarizing operational activities for upper management review.
• Reviewed financial statements and ledgers, collaborating with accounting staff to resolve discrepancies.
• Conducted research projects as directed by upper management.
• Developed and instituted office procedures aimed at improving productivity.
• Maintained regular communication with senior management to assess goal achievement and identify areas for improvement.
• Administered the annual operating and capital budget to promote profitability.
Colorado 811Executive Assistant
Aug. 2018 - Nov. 2023United States• Demonstrated exceptional organizational skills to juggle multiple projects concurrently.
• Provided comprehensive administrative support services, including report preparation, meeting minute transcription, and research.
• Utilized proficient calendar management to schedule and coordinate executive-level meetings effectively.
• Leveraged expertise in Microsoft Office Suite for efficient task completion.
• Managed and organized sensitive information to maintain confidentiality.
• Proofread and refined executive documents and communications for clarity and accuracy.
• Facilitated event planning, including travel arrangements and venue reservations as needed.
• Oversaw and maintained executive files and records for accessibility.
• Prepared detailed expense reports for senior-level personnel upon request.
• Coordinated logistics for staff attending conferences and business trips.
• Developed agendas, arranged catering, and sent invitations for luncheons, board meetings, and appointments.
• Provided dedicated support to the Board of Directors for a non-profit organization.
Colorado 811Administration
Aug. 2011 - Aug. 2018• Provided executive support to CEO/DOO by managing calendars, preparing meeting agendas & minutes, and composing/editing company documents.
• Assisted in recruiting by scheduling assessments & interviews, managed wellness program, and facilitated special events.
• Balanced multiple projects with direction from multiple Managers and managed inner office events and activities.
PasonOperations Administrative Support
Jul. 2006 - Jan. 2011• Reviewed 100+ field technician expense statements and provided office support as needed.
• Assisted the accounting department by reviewing and submitting invoices for the Geology department.
• Updated and maintained field work data using Pason's proprietary software.
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