Tiger Technology and LogisticsSenior Field Services Engineer/ CEO
Mar. 2021Memphis, Tennessee, United States- Technology consulting, training, sales, installation, and support
- 99.8% on-time percentage
- Avg 300+ work orders annually
- 40+ residential and commercial customers
- 55.5% revenue growth in 2024
- Budgeting and financial planning
- Business operations management
- Government, commercial, and residential customers
- Provided exceptional customer service by effectively communicating with clients to understand their needs and address any concerns
- Managed inventory levels by accurately tracking parts usage and ordering supplies as needed to ensure uninterrupted service delivery
- Maintained detailed records of all service calls, including work performed, parts used, and time spent on each job
- Supported remote customers via phone or video conference sessions, guiding them through troubleshooting steps