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Work Background
TransPerfectLanguage Data Analyst
Jun. 2022 - Dec. 2022Singapore-Trained the Thai language for SIRI in Apple's system.
-Labeled data to identify and specify the purpose of transcriptions.
-Classified data by categorizing job results based on various criteria."
iSolution Consultancy Pte Ltd. Marketing Executive
May. 2021 - Oct. 2021Chinatown, Singapore-Developed and maintained the company’s website, ensuring it was consistently up-to-date, user-friendly, and fully optimized for search engines (SEO). Regularly reviewed and implemented enhancements to improve site performance and user experience.
-Created, curated, and managed all content for social media platforms, particularly LinkedIn and Facebook, to enhance brand visibility. Designed engaging posts, produced videos, and crafted targeted messaging to increase audience engagement and strengthen the company’s online presence.
-Planned and executed targeted digital marketing campaigns to effectively promote the company’s accounting services. Utilized tools such as Google Ads and Facebook Ads to strategically reach the desired audience segments, ensuring maximum exposure and impact.
-Analyzed website traffic, user behavior, and social media metrics using tools like Google Analytics, Facebook Insights, and Hootsuite. Provided actionable insights and detailed reports to refine marketing strategies, improve campaign performance, and increase return on investment (ROI).
-Managed comprehensive email marketing campaigns designed to nurture client relationships. Developed and delivered regular updates, newsletters, and promotional content to both existing and potential clients, contributing to ongoing customer engagement and retention.
-Continuously monitored industry trends, competitor activities, and market changes to identify new opportunities for digital marketing innovation. Applied these insights to keep the company’s marketing efforts dynamic, relevant, and competitive.
ZDL Marketing PTE LTDInformation Technology Software Developer
Aug. 2020 - Jan. 2021Yishun, Singapore-Initiated and developed the company's online sales channel, transforming the sales strategy from exclusively offline to include e-commerce platforms such as Shopee, Shopify, and Lazada, which contributed to 10% of the total sales within the first few months.
-Planned and executed digital advertising campaigns across platforms like Facebook, Instagram, TikTok, and YouTube, utilizing tools such as Facebook Ads Manager and Google Ads to effectively target audiences and optimize ad placements, significantly boosting brand awareness.
-Created and produced all visual and promotional content for social media, including videos and graphics, using Adobe Creative Suite, ensuring brand consistency and maximizing audience engagement.
-Managed and updated the company website, enhancing user experience and performance through advanced SEO/SEM strategies, resulting in a 15% increase in web traffic.
-Designed and implemented email marketing campaigns, analyzed campaign metrics using tools like Mailchimp, and continuously optimized content, leading to improved engagement rates.
-Conducted market research and analyzed data to inform strategic decisions, ensuring that the company's online presence remained competitive and aligned with customer needs.
PIP SUP Company LimitedDigital Maketing (Remote work)
Jun. 2019 - Sep. 2020นครราชสีมา, ประเทศไทย-Planned and executed digital marketing campaigns across platforms like Google Ads, Facebook Ads, Instagram, and YouTube, targeting specific audiences and optimizing ad placements.
-Created and managed content for social media, including posts, videos, and graphics, to boost engagement and brand visibility.
-Implemented SEO/SEM strategies using tools such as Google Analytics and SEMrush to improve website performance and search engine rankings, resulting in a 25% increase in website traffic.
-Managed email marketing campaigns, analyzing performance metrics like open rates and click-through rates to optimize results.
-Maintained and updated the company website, ensuring it was user-friendly, efficient, and aligned with customer needs.
-Utilized Google Analytics to track campaign effectiveness, providing insights and recommendations for strategy improvements.
Trillions Trade Company Limited.Manager
Mar. 2016 - Dec. 2020Bangkok, Thailand-Set the company's vision, mission, and long-term goals while developing strategies that consider internal and external factors.
-Supervised team development, recruitment, and training, fostering a positive work environment.
-Made key decisions on investments, expansion, and restructuring, supported by data analysis using tools like Google Analytics and Facebook Insights.
-Managed the company budget and financial resources, analyzing performance with advanced tools to enhance business results.
-Planned and oversaw projects to meet objectives and deadlines, coordinating with teams for smooth operations.
-Created and curated all marketing content using Adobe Creative Suite, ensuring consistent branding across all platforms.
-Maintained and developed relationships with clients and business partners, managing negotiations and contracts effectively.
-Executed marketing and sales strategies using data-driven insights from tools like Google Analytics, refining them based on market trends to grow revenue.
-Supervised daily operations and logistics, improving efficiency and reducing costs through better supply chain management.
-Assessed and managed organizational risks, developing contingency plans for emergencies.
-Promoted innovation to stay competitive and adapted strategies to meet changing market conditions.
-Monitored all department performance, using tools such as Google Analytics and Facebook Insights, to track and improve operational efficiency, ensuring goals were met.
Kakihara Meiban (Thailand) Co.,Ltd.Marketing
May. 2012 - Apr. 2015ชลบุรี, ประเทศไทย-Conducted thorough market research and analysis to understand customer needs, market trends, competitors, and business opportunities.
-Utilized data to develop appropriate marketing strategies.
-Planned and developed marketing strategies that effectively responded to market demands.
-Identified target audiences and created marketing plans aligned with the company's goals.
-Developed and managed marketing campaigns, and monitored their effectiveness.
-Measured campaign outcomes and made adjustments to improve future strategies.
-Analyzed and reported on marketing performance to refine and enhance marketing strategies for better results.
-Managed and nurtured customer relationships to build brand loyalty and satisfaction.
-Efficiently managed the marketing budget, monitored expenses, and ensured cost control during campaign execution.
-Collaborated with customers and product development teams to create products or services that closely align with customer needs.
-Conducted testing and gathered customer feedback to improve products.
Boss Outsourcing Service Co.,Ltd.Assistant Supervisor
Mar. 2008 - Jun. 2011กรุงเทพมหานคร, ประเทศไทย-Led recruitment for full-time and part-time positions via online and offline channels, including managing recruitment booths.
-Conducted interviews for clients like LG, Electrolux, and Sharp, ensuring alignment with their requirements.
-Delivered orientation and training to new hires, preparing them for their roles.
-Managed payroll for over 300 employees, ensuring accuracy in salary, time records, and commissions, and provided reports to clients.
-Oversaw employee conduct, handled disciplinary actions, and managed terminations to uphold workplace standards.
-Provided HR support across all aspects, ensuring compliance with company policies and client expectations.
-Conducted site visits to monitor performance, address concerns, and maintain communication with clients.
First Contact Center Co.,LtdAction Senior Supervisor
Oct. 2006 - Mar. 2008กรุงเทพมหานคร, ประเทศไทย-Monitored and evaluated call center agents' interactions with customers, providing constructive feedback and disciplinary actions as necessary to maintain high service standards.
-Conducted comprehensive training programs for new hires, ensuring a thorough understanding of company products, policies, and customer service protocols.
-Assisted team members in resolving complex issues to achieve daily, weekly, and monthly targets, fostering a collaborative and goal-oriented environment.
-Compiled and presented detailed daily, weekly, and monthly performance reports to senior management, offering insights and recommendations for continuous improvement in call center operations.
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