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Work Background
Capacità EventosEvent Producer
Mar. 2022Porto Alegre, Rio Grande do Sul, BrazilAs an Event Producer, I am dedicated to crafting immersive and unforgettable experiences. My journey in the world of events is a fusion of creativity, strategic planning, and flawless execution. With a keen eye for design and a passion for storytelling, I specialize in curating events that not only meet but exceed expectations. From conceptualization to the final curtain call, I bring a blend of innovation and precision to every project.
Reambientando do Seu JeitoSales Executive | Administrative Assistant
Jun. 2020 - Jan. 2022Porto Alegre, Rio Grande do Sul, BrazilCustomer Support (via phone, email, WhatsApp)
Compilation of quotations
Drafting of contracts
Completion of forms, spreadsheets, and other documentation
Internal client liaison within the company
Composition and typing of official documents and communications
Active participation in cross-departmental meetings, as needed
Clinica GramadoAdministrative Assistant
Dec. 2019 - Jun. 2020Porto Alegre, Rio Grande do Sul, BrazilStructuring and organization of document archives
Auxiliary services for financial control
Completion of forms, spreadsheets, and other documents
Customer service (phone, email, in person)
Internal routing of company clients and visitors
Reception of suppliers and handling of received materials
Development of schedules
Writing and typing of documents and communications
Participation in cross-departmental meetings, as required
Springfield Stars/BRAVE VBCRemote Associate Club Director
Nov. 2016 - Sep. 2021United StatesCollaboratively hire all Club staff. Effectively manage a high performing Club team by overseeing and providing support, coaching and feedback, supervision, and guidance.
・Budget control
・Travel coordination
・Effective communication
Missouri State UniversityDirector of Volleyball Operations
Jun. 2015 - Sep. 2019Springfield, Missouri AreaDirector of Operations responsible for day-to-day operations of the Missouri State University volleyball team. Developing long-term operational strategies, working closely with senior management to meet the program's objectives. ・Budget control
・Customer communication
・Travel coordination
TownePlace Suites by MarriottFront Desk Agent
Aug. 2014 - Jun. 2015Springfield, Missouri AreaAssisted guests during check-in and check-out procedures. Provided guests with information regarding hotel services, amenities, tourist events and attraction. Answered guest and staff phone calls and direct them to appropriate parties while using proper phone etiquette.
• Performed cashier related functions such as posting charges to guest accounts, raising paid out's, currency exchange
• Used suggestive selling techniques to sell rooms and to promote other services of the hotel
• Implemented all safety and emergency procedures, and accident prevention policies
Missouri State UniversityVolleyball Clinic and Camp Administrator
May. 2013 - Sep. 2019Springfield, Missouri, United StatesAdministrative Assistant responsible for day to day operations of the Missouri State Volleyball Clinics and Camps. With goals to ensure staff customer satisfaction. • Organize and provide documents, reports and information to department and external clients in a useful and well‐organized manner
• Train and supervise casual and clerical staff
• Create and maintain database records
• Liaise with local authorities and vendors
• Manage calendars
• Plan and organize meetings and events
BarraShoppingSulAssistant Event Coordinator
Oct. 2008 - Dec. 2008Porto Alegre, Rio Grande do Sul, BrazilCoordinated the event logistics, including registration and attendee tracking, presentation and materials support and pre- and post- event evaluations as well as consulted with management to ensure the most adequate staff members were on duty.
• Controlled and maintained the quality standard of customer service
• Coordinated staff to ensure the event occurred on time
• Collected and analyzed data on projects undertaken, and report on project outcomes
Grupo RBSAssistant Event Coordinator
Oct. 2007 - Dec. 2007Porto Alegre, Rio Grande do Sul, BrazilCoordinated the event logistics, including registration and attendee tracking, presentation and materials support and pre- and post- event evaluations as well as consulted with management to ensure the most adequate staff members were on duty.
• Controlled and maintained the quality standard of customer service
• Coordinated staff to ensure the event occurred on time
• Collected and analyzed data on projects undertaken, and report on project outcomes
TERESÓPOLIS TÊNIS CLUIBERecreation Supervisor
Nov. 2004 - Aug. 2009Porto Alegre, Rio Grande do Sul, BrazilPlanned and conducted recreational activities for the community members of all ages while bringing management experience and willingness to take on added responsibilities to meet tight deadline. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills.
• Prepared the facility (fields, rooms, etc.) for planned events
• Maintained sporting equipment (balls, bats, exercise equipment, etc.)
• Advertised upcoming events
• Monitored recreational events
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