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Work Background
University of PhoenixManager of Academic Counseling
Apr. 2024 - Nov. 2024Manage counseling professional staff to ensure delivery of consistent advisement, coaching and service to engage a diverse population of students starting from their first course until after graduation. Responsible for the coaching and development of a team of Academic Counselors and for the implementation of University initiatives that impact student progression and graduation. This includes coordination and facilitation of daily operations, providing coaching on ways to influence student advisement, developing strategies for creating meaningful student connections, and to assess and evaluate student needs for continuous improvements. Develops academic advising professionals by using everyday performance, coaching for future outcomes, and jointly owned goals to improve student satisfaction. Collaborates with internal to improve the student experience, and audits and analyzes internal policies and procedures to recommend process improvements.
University of PhoenixAcademic Counselor
May. 2023 - Mar. 2024Partner with students, build connections, create action plans, motivate, and resolve student issues to support continued academic progression. Serve as a bridge for the student and University administration, ensuring students have access to information, policies, procedures, and requirements they need to make informed decisions.
The Ondrick AgencyAgent Mentor | Onboarding Specialist
Feb. 2021 - May. 2023United StatesCurate a training and development community experience for licensed agents and unlicensed recruits with a focus on mindset and skill development. Personally delivering group and individual mentorship across the agency. Developed a full cycle recruiting and onboarding project management tool in Monday.com that integrates and automates all the moving parts across an 8 phase process that streamlines the process in a high volume environment. Continually innovate and refine this system based on data and anecdotal evidence. Relentless in pursuit of personal growth as a leader, engages monthly in a new opportunity to develop and grow as a skillful and effective team leader.
DSST Public SchoolsSchool Director In Training
Jun. 2018 - Jun. 2020Denver, COAs a School Director in Training, I served the school community in a multitude of ways that support development of high quality programming. I primarily coached teachers across content areas and grade levels to build effective practices related to instructional effectiveness and classroom culture.
California School-Age Consortium (CalSAC)Senior Certified Trainer
Jul. 2017 - May. 2018San Francisco Bay AreaThe CalSAC Trainer Network is a development and training project serving out-of-school time professionals across California. As a trainer, I provided onsite training in an array of foundational topics that prepare and advance professionals in leading effective programs for children and youth.
Citizen SchoolsManaging Director of Program - California
May. 2016 - May. 2018San Francisco Bay AreaAs Managing Director of Program for Citizen Schools California, I led the work of program development and implementation across the region. Citizen Schools California provides extended learning day programming for schools in Oakland and San Jose, delivering both school-day and out-of-school-time programming in collaboration with our partner schools, directly serving 8 campuses across 3 partner districts in the SF Bay Area. A primary component of my role was supervision and support of our six Campus Directors, who in turn led teams that include Deputy Campus Directors, Americorps Teaching Fellows, and Teaching Associates. Design and delivery of professional development for all levels of staff within our region was another critical element of my role, one that enabled our teams to deliver a program that supports achievement of student learning targets. I provided individual coaching to our Campus Directors, collaborated with them to plan, develop, and deliver professional development for their campus teams, and led region-wide sessions quarterly and during extended summertime intensives.
Making Waves AcademyDirector of Curriculum and Instruction
Aug. 2014 - Jul. 2015Richmond, CA
New LeadersEmerging Leaders Program Director
Jul. 2013 - May. 2014San Francisco Bay Area
Ceiba Public SchoolsFounding High School Principal
May. 2011 - Jun. 2013Watsonville, Ca
ICEF Public SchoolsKnowledge Manager
Aug. 2008 - May. 2011Los Angeles, CA
ICEF Public SchoolsPrincipal in Training - View Park Preparatory Charter High School
Jul. 2007 - Jul. 2008Los Angeles, CA
Green Dot Public SchoolsEnglish Teacher - Ánimo Inglewood Charter High School
Jul. 2005 - Jun. 2007Inglewood, CA
Los Angeles Unified School DistrictEnglish Teacher - Alain Leroy Locke Senior High School
Aug. 2002 - Jun. 2005Los Angeles, CA
Teach For AmericaCorps Member
Jun. 2002 - Jun. 2004Los Angeles, CA2002 Corps Member placed at Locke High School. Completed Summer Institute in New York at JHS 149 in the Bronx.
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