Joel Tomas

Hospitality Consultant @Roots to Berries

CopywritingBusiness Development ManagerPartnerships ManagerHead of GrowthContent WriterProofreaderTranslatorSales & BizDevSoft Skills TrainerConsultingData EntryHead HunterCustomer Retention SpecialistComplaint Resolution SpecialistHR AnalystData Entry AssociateEngagement ManagerTutorSport FanHRCustomer ServiceChief Customer Officer (CCO)Education🏐 SportsCustomer Care SpecialistHR GeneralistRecruiterHR consultantHR Business PartnerTraining&Development Specialist

Joel is a dynamic Hospitality professional and consultant where he leverages over three decades of industry experience to bring hospitality businesses to where they need to be. This can be utilising data and on-the-ground experience to bring about a more cost-effective roster and reduce GOGS, write and implement training programs and auditing business practices. Known for his innovative approach to sustainable hospitality, Joel has successfully implemented eco-friendly practices that have increased client satisfaction by 25%. His strategic vision and leadership have earned him recognition as a thought leader in the industry, frequently speaking at international conferences. Joel is working towards a Master's degree in Hospitality Management and is passionate about blending tradition with innovation to elevate the hospitality sector.

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Work Background

General Manager

SSP Australia & New ZealandGeneral Manager

Jan. 2024 - Mar. 2025Perth, Western Australia, Australia

Director Of Partnerships

Zero Foodprint AsiaDirector Of Partnerships

Aug. 2020Hong Kong SARIs a registered Hong Kong charity that utilises the hospitality platform to raise funds for farmers to shift to more regenerative practices. Find out more here https://www.zerofoodprintasia.orgn

Training & Operations Director

Grassroots Initiatives ConsultancyTraining & Operations Director

Dec. 2019 - May. 2024Hong Kong SAR

Training and Operations Manager

Grassroots Pantry/Nectar Integrative DiningTraining and Operations Manager

Mar. 2018 - Dec. 2019Hong Kong

Operations Manager

Black Sheep Restaurant GroupOperations Manager

Apr. 2017 - Mar. 2018Hong KongResponsible for the day-day operations of multiple restaurants in their portfolio in the SoHo district of HK.

General Manager of Operations

Waterside GroupGeneral Manager of Operations

Jun. 2013 - Mar. 2017Melbourne, Australia

Group General Manager

Darcy GroupGroup General Manager

Jan. 2008 - May. 2013Melbourne, Victoria

General Manager

Open Door Pub CompanyGeneral Manager

Jan. 2003 - Dec. 2007Melbourne, Victoria, Australia

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