Joel is a dynamic Hospitality professional and consultant where he leverages over three decades of industry experience to bring hospitality businesses to where they need to be. This can be utilising data and on-the-ground experience to bring about a more cost-effective roster and reduce GOGS, write and implement training programs and auditing business practices. Known for his innovative approach to sustainable hospitality, Joel has successfully implemented eco-friendly practices that have increased client satisfaction by 25%. His strategic vision and leadership have earned him recognition as a thought leader in the industry, frequently speaking at international conferences. Joel is working towards a Master's degree in Hospitality Management and is passionate about blending tradition with innovation to elevate the hospitality sector.More...