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Work Background
City of London CorporationHR Project Advisor
Sep. 2024London Area, United Kingdom
Royal Free Property ServicesAbsence Management Coordinator
Jan. 2024 - Jul. 2024London, England, United Kingdom• Reviewing current absences within Estates and Facilities
• Establishing issues areas and providing solutions • Producing attendance reports for the purpose of continuous monitoring of absence in line with the absence management policies and procedures. • Producing universal tracking spreadsheet to be used by all departments to track sickness absence and reviewing triggers
• Assisting and training managers on how to complete proper RTW and Stage meetings.
Camden and Islington NHS Foundation TrustHR Project Support/Advisor/JE Coordinator
Jan. 2022 - Jan. 2024London, England, United Kingdom• Maintaining central project records and establishing project controls, keeping the project manager and stakeholders informed of the project’s status.
• Preparation of project reports including status reports, project dashboards, tracking and analysis of spend and budgetary information across the full project portfolio. Ensuring correct governance is followed
• Providing flexible, hands-on delivery support and assisting with effective communication between project management and the business
• Producing and updating Intranet pages (examples available)
• Creating, Implementing and maintaining SharePoint sites to enable effective planning and scheduling of project activities. • Ensuring risk assessment, budgets and related documents are signed.
• Improving Job Evaluation process to match new and revised JD
• Writing SLA, process map, guidance for Job Evaluation • Redesigning JD/PS and additional documents in line with Agenda for Change
• Implementing Panel rota’s
• Improving processes and building templates
• Working across the partnership to build relationships
King's College LondonHuman Resources Coordinator
Sep. 2021 - Nov. 2021London, England, United Kingdom• Administrative support for the CSS team.
• Organising and coordinating necessary arrangements for formal case management processes, coordinating meeting times, collating documents and dissemination of paperwork to relevant parties.
• Maintaining team databases and systems, ensuring they are kept up to date and accurate, and reporting to the HR Operations Manager as required.
• Ensuring standard paperwork are accurate and issued in a timely manner.
• Creating and maintaining electronic files, filing systems and HR databases. • Maintaining and updating a suite of HR templates, ensuring they reflect current University policy and best practice.
• Managing the CSS HR inbox.
• Providing HR reports and analytics as required utilising agreed templates.
• Accompanying the HR Operations Manager/HR Advisor meetings as required.
Chelsea and Westminster Hospital NHS Foundation TrustRecruitment Administrator
May. 2021 - Jun. 2021I decided to take on this role so that I could get back into HR after not being employed in over a year & a half
• Recruiting Administrators to work in COVID Hubs • Using TRAC to complete pre-employment check, virtual ID checks, chasing references & OH • Checking and issuing ID Cards
• Onboarding COVID Administrators on to ESR
GSI Build and Design LTDAd hoc Project Assistant
Jan. 2020 - Dec. 2021London, England Metropolitan AreaJust before COVID pandemic whist I was at home, I Project Managed the refurbishment of my parents kitchen. This involved contacting architects, builders, Structural Engineer and Building Control. I was also involved in finding kitchen suppliers, all the appliances and fixtures and fittings. Following this I have been asked to by the builder to help project manage the other builds, dealing with contractors, building merchants and suppliers
Operation on ankle & CovidUnemployed
Jan. 2020 - May. 2021Follow up operation on ankle. Helping aunt to look after my gran.
Trying my hand at up cycling
National Education UnionHuman Resources Assistant
Nov. 2019 - Dec. 2019London, United Kingdom• Assisted managers to set up, attend and write up notes and letters for Job Evaluations
• Worked with colleague to set up Self-Serve on HR system, this involved collating data, checking it and uploading to spreadsheets. Provided support to other members of staff who had large workloads
Victory Services ClubHuman Resources Assistant
Sep. 2019 - Nov. 2019London, United Kingdom• Managing the day-to-day operational activities and providing routine policy advice on all employment issues. Completing the full employee life cycle with an emphasis on HR and Payroll operational activities
• Currently the VSC does not have processes and procedures in place. I have been tasked to improve all HR the forms, implementing new HR processes and producing how to guides to streamline and make the employee life cycle more efficient. Leading less turnover of staff
• Advising managers on the new processing and how to implement the changes
Imperial College LondonSenior HR Administrator
Jul. 2018 - Nov. 2018London, United Kingdom• Advising managers on appropriate recruitment and selection methods to facilitate the appointment of high calibre staff. To liaise with the College advertising agency and advise on the best media for recruitment advertisements, as required
• Placing adverts using the internal and external media, assisting in the preparation of job descriptions, person specifications and adverts as required, to ensure good quality text
• Ensuring that financial authority is in place for adverts and posts and compliance with legislative requirements and best practice
• Ensuring the prompt, efficient and accurate processing of contracts of employment, contract extensions, contractual changes and probations, ensuring that the requisite funding is in place
• Dealing with any employment related correspondence and visa/work permit issues • Monitoring the use of fixed-term contracts, and provide appropriate advice on their renewal or termination
• Recording and monitor sickness absence and sick pay entitlements, making initial contact with line managers in line with the College’s Sickness Absence Policy
• Managing the leaving process to ensure all necessary paperwork and records are updated
• Processing maternity/paternity/shared parental leave applications, advising members of staff of their entitlement in accordance with the College policies and legislation including parental leave and flexible working. To deal with queries in respect of this; referring to the HR Adviser for support as appropriate
• Ensuring that relevant payroll information is notified to the payroll office and that payroll deadlines are met
• Providing initial information on issues on College policies and procedures for dealing with absence, grievance, capability and misconduct issues, referring to an HR Adviser for support as appropriate
University of the Arts LondonRecruitment Administrator
Mar. 2018 - Jun. 2018London, United Kingdom• Providing comprehensive recruitment support to line managers, including advice, on the application of relevant University Recruitment policies and procedures in liaison with HR. Provision of meet and greet service, which may include operating at other UAL sites where practical
• Administer the recruitment process; including job advertising; producing recruitment documentation; applicant handing; organising interviews; pre-employment checks and issuing contracts and setting up personal records in the HR database
• Draft all recruitment correspondence, including letters of appointment, letters to unsuccessful candidates and liaise with the interview panel Chair regarding candidate feedback in line with HR recommendations (where appropriate)
• Maintain and produce reports from REx (Recruiting Excellence system) ensuring all data is accurate and up to date
• Provide one to one training and guidance to recruiting managers using the REx system
• Input all staff new starter details into the iTrent system in a timely fashion, ensuring payroll deadlines are met and new starter and eligibility to work documentation is saved on file
• Maintain up to date knowledge of ‘best practices’ in recruitment and relevant legislation
• Liaise with external service providers including recruitment agencies as required
West Sussex County CouncilHR Adviser
Feb. 2018 - Mar. 2018Chichester•Working on Social Care Workforce Project, with Jobs in Care:
▪Establishing working relationships with Care Providers to deliver professional, accurate and customer focused HR advice
▪Establishing relationships with candidates interested in working in care.
▪ Identifying Care Providers recruitment problems, gather appropriate information, consider the issues and its implications
▪Looking at current recruitment practices and process of Care Providers, how can it be improved. ▪Improving the conversion of expressions of interest into appointments
▪Organising recruitment campaigns within West Sussex
▪Presenting outcomes from campaigns to stakeholders and manager •Being a jobs broker for Care Provider and candidate
City, University of LondonHuman Resources Advisor
Dec. 2017 - Feb. 2018London, United Kingdom•Providing advice on HR Policies including: ▪Advising on maternity, adoption & paternity, recruitment, absence management, annual leave
•Managing the departure process for all staff whether via redundancy, resignation or retirement – co-ordinating and carrying out exit interviews
•Being first point of call in planning recruitment with managers
•Checking and amending job descriptions and adverts •Contributing to interview panels and selection procedures
•Ensuring all pre-employment checks have been carried out according to agreed time frames •Ensuring that the correct type of Certificate of Sponsorship is applied for.
•Liaising with the Home Office and other relevant organisations and individuals.
•Advising managers on the application process.
•Collating necessary documentation.
•Working with managers to pro-actively manage absence (involving Occupational Health as required)
•Provide support and guidance on disciplinary, grievance and capability cases, to include: ▪Advising managers on the interpretation and application of the relevant conduct procedures. ▪Participating in investigations and hearings. ▪Drafting and issuing relevant documentation
•Carrying out project work as directed by HR Manager •Supporting HR Manager with cases such as disciplinary and grievances including appeals
St Vincent CollegeHR Officer
Mar. 2015 - Nov. 2017Gosport•Provide advice and information to Senior Management Team and Managers. •Provide and process all new starter paperwork and ‘onboard’ new members of staff, including ensuring the appointment paperwork is produced for payroll to commence employment. Write offer letters and subsequent contracts. Prepare work schedules for Adult Education Tutors
•All administration regarding reference requests, including highlighting any issues or adverse references to SMT
•Verify and log all Disclosure and Barring forms as well as chasing outstanding DBS outcomes with the employee and notifying Senior Management of any adverse outcomes as necessary.
•Assist in the inductions of all new members of staff and facilitating probation reviews if Line Managers require guidance.
•Process and monitor all sickness, annual leave, approved absence and TOIL requests •All administration relating to the Pension Schemes for Support Staff and Teachers including pension joiners and leavers and advise the scheme(s) of any changes relating to members’ employment.
•Process amendments for payroll input, for example changes to salaries (spinal point increases and changes to hours/fractional contracts) changes of personal details and processing travel and subsistence claims forms to ensure they can be paid.
•Liaise with external companies such as Recruitment Agencies, Pension Schemes and Employment References as required.
•To input and update the College database (CINTRA), ensuring its accuracy. Working on developing Phase 2 of Cintra Project
•To assist in the production of staff information or reports as requested.
•To administer/process requests for maternity, paternity and adoption leave in accordance with college policy.
•Processing leaver paperwork •To abide by and comply with all quality procedures that are undertaken by the College, as detailed in the quality assurance structural mechanisms and policy documentation, especially relating to individual areas of responsibility.
Old Mutual WealthCustomer Interaction Associate
Oct. 2014 - Dec. 2014Southampton, United Kingdom• The frontline of delivering a high-quality experience to our customers and financial advisers. You’ll be the first point of contact for our customers over the telephone and by email.
• Providing FA’s and Clients information on their policies and sending them Switch and Encashment forms.
• Passed on any work to the back office to process.
Frimley Park Hospital NHS Foundation TrustHR Workforce Officer
Oct. 2014 - Oct. 2014Slough, United Kingdom• Providing day to day administrative and recruitment support to a busy HR and recruitment department
• Providing basic advice on HR policies and procedures to all employees
• Arranging interviews and liaising with line managers regarding diary management and recruitment requirements
• Carrying out reference checks on candidates and providing references for former employees • Preparing contracts of employment, offer letters and other contractual paperwork as required ensuring the highest level of accuracy at all times, monitoring and recording sickness absence across the company, processing starter and leaver forms, carrying out internal audits of personnel files, completing filing, faxing and photocopying duties
AngioDynamicsHardware Services Administrator
Dec. 2013 - Aug. 2014Denmead• Primary responsibility of the role was to provide internal and external customer with efficient service.
• Responsible for coordination all aspects of hardware repair service from initial receipt of service inquiry through to the repair process. This included coordination with AngioDynamics Service Centres, Customers and Sales Representatives. • Ensuring all hardware products (customer and company owned) are fully traceable, from shipment, maintaining correct warranty records as well full details of products configuration. • Monitoring warranties on sold units, sales of preventative maintenance visits and extended warranties. • Follow all relevant SOP’s and Service database procedures, utilizing the system to their fullest potential and proactively suggesting and developing improvements to processes and ways to increase customer satisfaction. • Full understanding of FDA regulation and the importance of compliance as they relate to service complaint claims traceability and service of unit. • Planning all aspects of events and meetings and also planning and organising travel for colleagues from USA and Amsterdam.
NHS South CSU HR & Workforce Officer
Oct. 2013 - Dec. 2013Eastleigh• Acting as a focal point of contact for all HR queries and questions. Providing basic advice and resolution against HR policy and procedure; escalating where required. Managing the team HR inbox distribute quickly and accurately to the most appropriate member of staff. Assisting the full recruitment process; advertising, arranging interview panels, offering and rejecting candidates. Carrying out reference checks on candidates and providing references for former employees. Preparing contracts of employment, offer letters and other contractual paperwork as required, ensuring the highest level of accuracy at all times • Monitoring and recording sickness absence across the company. Processing starter and leaver forms. Carrying out internal audits of personnel files. Taking notes at disciplinary and grievance investigations and distributing to all parties.
Thomas SandersonSales & Training Assistant
Sep. 2013 - Oct. 2013Waterlooville• Working with Training Director to set up training courses, contact attendants, arranging conference rooms and hotels. Putting together paperwork for training course. Helping out with recruitment process for new Sales Designers
• Putting together new processes using Visio, Excel and Word and working on a variety of different projects using this software.
Ryder TransportationCustomer Service Representative
Aug. 2013 - Sep. 2013Portsmouth, United Kingdom• Working on Rental Desk, achieving planned rental revenue and margins, putting together rental packs and rental agreements
• Planning the daily logistics for delivery and collection of trucks, checking in and out trucks for any damages and fuel levels • Liaising with workshop to ensure the Preventative Maintenance programme for rental fleet is in line with Company Policy
• Managing fleet services; organising MOT’s, repairs/ services and insurance
Gregory Distribution Customer Services Assistant
May. 2013 - Jul. 2013Chichester• Working on the Transport Desk, dealing with customer queries, informing them of any potential problems and actual problems that might be accruing such as breakdowns and traffic delays
• Working with the Customer Services Manager, to get drivers to collects produce on time and get it delivered to the customer
• Using haulage software to produce driver manifests, upload loads and track driver mileage
• Planning daily loads collection and deliveries and helping out with market collections with the Transport team • Producing improved information collection sheets
University Hospital SouthamptonHR Administrator
Mar. 2013 - Apr. 2013Southampton, United Kingdom• Collecting and distributing personnel files
• Helping on reception desk as and when needed
• Performing pre-starter ID checks on new starters
• Answer telephone calls and dealing with queries. • New starter compliance checklist • Helping make department paper light
Tesco PLCCustomer Services Assistant
Nov. 2012 - Dec. 2012Portsmouth, United KingdomWorking on the Customer Services Desk dealing with customer enquires, returns and exchanges.
Taylor Made Computer SolutionsHR Administrator
Mar. 2012 - Oct. 2012Fareham• Manage the recruitment procedure including collating CVs, updating Simply Personnel, arranging interviews and sending out rejection letters
• Formulate interview packs for relevant person/PA and ensure correct procedure completed
• Set up new staff inductions and manage new starters through process
• Keep holiday and sickness absence records – on database and calendar
• Keep Simply Personnel up to date, Audio typing and electronic filing
• Assist in preparation of monthly recruitment report
• Set up meetings – reviews, appraisals, PDP’s, interviews
• Send out workstation assessments – deal with any minor issues
• Issue 6 Month information – Healthcare, Eye tests, Pensions
• Set up Block Time Agreements, cover reception when required, answer incoming calls when necessary and support the PAs as necessary and general secretarial duties
Turbomeca UK (Fareham)Administrator
Mar. 2012 - Mar. 2012SegensworthProviding temporary admin support.
Portsmouth Naval Base Property TrustExecutive Assistant
Jul. 2011 - Nov. 2011Portsmouth, United Kingdom• Providing executive support to the Chief Executive of the Trust. • Arranging meetings, presentations and small events.
• Dealing with the Chief Executive’s correspondence.
• Research and prepare reports to the Trust’s Board and its sub-committees, in liaison with senior managers as necessary.
• Prepare comprehensive briefs for the various meetings that the Chief Executive attends.
• Assist with implementation of a variety of development projects which the Chief Executive is leading on behalf of the Trust.
• To ensure the smooth running of his office.
The PartnershipProgrammes Manager
Mar. 2010 - Jun. 2011Portsmouth, United Kingdom• Promoted to Programmes Manager to run the Future Jobs Fund Programme, a government scheme to recruit 18-24 year olds who have been on Job Seekers Allowance for 6 months or more. Responsible for liaising with Job Centres from all over Hampshire to vet, interview and give feedback to candidates. • Management of the HR and part of the payroll for the project and involvement in the young people’s future development. • Supporting voluntary groups such as New Theatre Royal, Express FM, John Pounds and PARCS with the interviewing and selection process. • Monitoring and disciplinary procedures. Towards the end of the 26 week placement I organise job fairs and CV sessions.
• Planning, implementing and delivering of corporate events, meetings and workshops. • Also completing tasks of previous role of Executive Assistant
The PartnershipExecutive Assistant & Events Planner
Apr. 2008 - Mar. 2010Portsmouth, United KingdomThe Partnership is a not for profit organisation responsible for working with local businesses to regenerate Portsmouth and South East Hampshire. My responsibilities have included –
• Reorganising the office after a move and running the office as the office manager
• Organising corporate events, meetings, workshops, training sessions and parties. During my first month I organised a large event for over 200 people.
• I helped to organise and run our Business Champions programme which works with local businesses to help not for profit, charity and voluntary organisations to receive pro-bono advice and help. The Champions project was nominated and won The Evening News Business Excellence award of the year for Community Contribution of the Year and the Partnership was awarded runner up for Team of the Year.
• Producing leaflets as Business Champion for Community groups and as part of the Future Jobs Fund Programme. Also responsible for producing, formatting and designing layout for e-newsletters and updating website.
University of PortsmouthAdmissions Assistant
Aug. 2006 - Apr. 2008Portsmouth, United Kingdom• Work with the Admissions Team dealing with queries from students, visitors and members of the public, by phone, email or at the reception desk. • Updating staff and course information on website.
• Organising student ‘taster days’ whilst working with the Education Liaison team. • Opening and closing and providing helpdesk support of the new Internet café. • Designing posters, leaflets and other items for design boards.
ScopePA to Head of Property Services
Feb. 2005 - Aug. 2005• Liaising with solicitors, surveyors and property managers. • Organising meetings in the office and at other organisations, making sure the Head of Property Services dairy was kept up to date, keeping all invoices paid and up to date, taking phone calls and messages about on going projects and working alongside another PA to assist the Executive Director of Property Services.
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