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Work Background
Tae Han Food Import & Export Pty. Ltd.Wholesale Executive
May. 2022Australia
Tae Han Food Import & Export Pty. Ltd.Junior Wholesale Executive
Mar. 2022 - Apr. 2022Melbourne, Victoria, Australia
Tae Han Food Import & Export Pty. Ltd.Account Assistant
Nov. 2021 - Jan. 2022Melbourne, Victoria, Australia
BOO Trading JSCHuman Resources Assistant
Apr. 2019 - Jun. 2019Hanoi, VietnamAs an HR Assistant, I must be able to demonstrate a number of competencies that are essential to the position. This position helped me to communicate more clearly, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings. Key results:
Answering employee questions Processing incoming mail
Creating and distributing documents
Setting appointments and arranging meetings Serving as a point of contact with benefit vendors/administrators Participating in recruitment efforts
Posting job ads and organizing resumes and job applications
Scheduling job interviews and assisting in the interview process
Compiling reports and spreadsheets and preparing spreadsheets
Deakin UniversityMaster Student
Mar. 2019 - Nov. 2020
Apollo English VietnamLearning Experience Officer
Dec. 2018 - Mar. 2019Hanoi, VietnamAfter a long time working as a TA, I was promoted to this position at a centre in Apollo Junior English systems in Hanoi. My job was to manage more than 40 part-time TAs and work closely with the Learning Experience Coordinator, who was responsible for managing the teaching team, to maintain high academic standards. Taking this position improved my attention to detail and ability to work to strict deadlines as well as made me become more careful, hardworking, good-natured, and active. Key results:
Supervising TAs to ensure TAs come to work on time and support them to handle difficult problems
Scheduling TAs' schedule and checking their timesheet exactly
Following up with all TAs monthly and strictly to make sure they fill in all information about students' studying in class
TA training: work with Academic Coordinator and Foreign Teachers' Supervisor to conduct TA training to make sure we deliver the best service
Working with Academic Coordinator and EC Supervisor to get teachers’ feedback about TAs and solve them
Apollo English VietnamTeaching Assistant
Aug. 2014 - Dec. 2018Hanoi, VietnamI assisted foreign teachers in English classes, therefore, my English skills including listening, speaking, writing, and reading needed to be good enough for normal conversations with English speakers. My main role in class was to overall observe students and to make sure they were studying effectively and happily. I was trained to be customer-oriented, friendly, patient, proactive and highly organized. Key results:
Being on time 15 minutes before classes to prepare for necessary materials Helping teachers with registers / attendance check / record of work
Taking care of students in class Assisting in monitoring students’ work and ability to follow instructions Assisting teachers with classroom discipline, assessing students, clarifying instructions and checking homework
Talking with parents about students’ performance in classes
Collecting parents and students’ concerns to adjust improvements Other classroom duties and admin tasks given by teachers/staffs
CGV* CinemasService Staff
Aug. 2014 - May. 2015Hanoi, VietnamI was a part-time staff at the Platinum cinema. I was in charge of several tasks including selling tickets, selling beverage, and showing customers to the right hall. Being a service staff, I had to be at work 15 minute earlier to take over work from previous shifts. I also was trained to be brisk, especially in busy hours.
Key results:
Showing customers to the hall
Checking the sessions closely so as to immediately solve any problem
Suggesting best sessions based on customers’ needs
Selling beverage
Controlling the number of goods at the beverage corner and reporting to supervisors
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