Mentor Creative GroupUser Experience Researcher
Sep. 2018 - Mar. 2021Seattle, Washington, United StatesWorked as a user experience research consultant with a digital design firm, I engaged with a range clients, cancer research institutes, health insurance, e-commerce and educational platforms. I take charge of recruitment, use stakeholder and user interviews as well as quantitative data pulls to create users’ navigational journeys, develop personas, journeys and rudimentary sketches. I help the client, the agencies' UI and development teams to understand the next steps to improve their users experiences for their platforms, websites and apps.