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Work Background
Always Best Care of Rock HillDirector of Community Relations
May. 2023Rock Hill, SC
BetterLoan Consultant
May. 2021 - Jan. 2022Charlotte, North Carolina, United StatesOriginated residential mortgage loans working with conventional, jumbo, FHA and VA loan products. NMLS # 1975212 Managed and motivated a team of loan personnel to assure customer service and performance standards were met along with exceeding monthly metrics.
BetterSenior Loan Consultant
Apr. 2020 - Aug. 2022Charlotte, North Carolina, United States
BetterLoan Consultant Associate
Apr. 2020 - May. 2021Charlotte, North Carolina, United StatesEngaged with prospective customers via phone, text, and email. Worked alongside our loan consultant team to nurture a funnel of customers. Educated customers about the homebuying process, mortgage terms, and general mortgage rate inquiries
Piedmont AirlinesCustomer Service/ Gate Agent
May. 2018Charlotte, North Carolina AreaAssist customers with warm and professional attitude.
Manage passenger boarding process via flight announcements.
Make necessary flight itinerary changes and special accommodations.
Track mishandled luggage.
Foresters FinancialMember Coordinator (Remote)
Mar. 2017 - Dec. 2017Charlotte, North Carolina AreaPlanned and coordinated events for regional membership
Organized and coordinated special programs and volunteer activities for members
Developed and maintained relationships with members and community partners
Developed and implemented programs with support of community partners (i.e Ronald McDonald House)
Berkshire Hathaway HomeServices Carolinas RealtyReal Estate Broker
Jan. 2017 - Aug. 2022Charlotte, North Carolina AreaAdvise clients on market conditions, prices, mortgages, legal requirements and related matters.
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
Present purchase offers to sellers for consideration.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Coordinate property closings, overseeing signing of documents and disbursement of funds.
Neiman MarcusSales Manager
Oct. 2014 - Oct. 2016Charlotte, North Carolina AreaResponsible for cultivating departmental sales.
Acted as the communication liaison between Neiman Marcus Men's Store and vendors.
Hosted quarterly informational product meetings.
Developed incentive based contests to drive sales.
Assisted in coordination of fashion shows and other shopping events to promote the Neiman Marcus Men's Store.
Alonzo Mourning CharitiesDevelopment Specialist
Jan. 2003 - Jan. 2007ACCOMPLISMENTS
Partnership Building – Recruited and managed a volunteer database of 100+ individuals. Created strong and substantial relationships with community organizations, government agencies and educational facilities to enhance visibility and provide quality programming.
Fundraising – Researched and identified potential donors. Created fundraising strategies and assisted with the organization and execution of major fundraising initiatives such as Zo’s Summer Groove.
Public Relations – Produced PSA’s and quarterly Newsletters. Updated and managed website and created all press releases and media alerts
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