ComcastSr. Manager QA, Advanced Applications Engineering
Jan. 2013 - Oct. 2014Primary Quality Assurance Manager for the X1 Platform Second Screen experience, focused on the Web and Mobile (iOS and Android) clients and the XTVAPI business logic services. Previously at Comcast, as Sr. Manager QA, Mobile Platforms in CIM, I was the primary Quality Assurance manager for all CIM Mobile products, including Xfinity TV Player, Xfinity TV Remote, Streampix, and others, on iOS, Android and Windows 8 platforms. Led the Quality portion of the effort to revamp the Xfinity TV Player, improving its Apple Store user rating from 1.5 to 4.5 stars. Improved Quality practices and dynamics with development and the greater organization, leading to faster release cycles with greater confidence and fewer released defects (thereby furthering customer satisfaction and reducing ongoing support costs and impacts).