CellCartaGroup Lead, Program Management
Oct. 2023 - Dec. 2024• Oversaw and led a team of up to 6 program managers responsible for 50+ client brands with 200+ study programs. • Led, trained, and mentored Program Managers and Project Coordinators. Successfully established preferred relationships/partners with sponsor organizations for Flow Cytometry, MSD and Olink platforms.
• Successfully established new processes for prioritizing data transfer specifications to focus on eliminating data delivery backlog. • Accountable for team members on client study management, client relationship management, and budgets/forecasting. Established KPIs and ensured metrics were regularly monitored and reported to sponsor organizations. Regularly achieved 90%+ targets for data deliveries, client communication updates, and meeting minutes.
• Interacted with internal cross-functional teams and clients to resource work, plan timelines, and resolve escalations.