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Work Background
WIRC - Western Industrial Resources CorporationDirector of People & Culture
Aug. 2023 - Apr. 2025Arizona, United States
Gilbert, ArizonaSenior Human Resources Business Partner
Jul. 2022 - Aug. 2023Gilbert, Arizona, United States
Cardone VenturesHR Strategic Business Unit Advisor
Mar. 2022 - Jun. 2022Scottsdale, Arizona, United StatesConsulting Clients within the Strategic Business Unit on HR Implementation and Recruitment, Retention and Employee Relation Matters as well as the Development of their Internal Processes/SOP’s, Mission, Vision, Values, to scale and grow their business so they are able to obtain their personal, professional and financial goals. Each SBU team supported 14 clients with 3-50mil in revenue who wanted to 10x their business while also helping their employees achieve the same goals.
Calm Influence HRFractional CHRO Strategic Consultant
Oct. 2019Greater Phoenix AreaResume Writing, Application Assistance, Interviewing Skills Training, Business Strategy-Recruitment, Hiring, Employee Relations, Compliance, Coaching and Mentoring of Owners and Staff, Training Offered in Engagement, Team Building, Employment Law, Harassment/DIscrimination, Customer Service, Time Management, Goal Planning and Implementation, Organizational Behaviors, and Process/Procedure Handbook Guidance.
Town of Camp VerdeHuman Resources Director
Oct. 2019 - Mar. 2022
Enchantment ResortAssistant Director Of Human Resources
Mar. 2019 - Sep. 2019Sedona, Arizona
Xanterra Travel CollectionLearning & Development Manager
Aug. 2018 - Feb. 2019Grand Canyon, ArizonaSupervise and support the Management Training specialist, Interpretive Training specialist, and Graphic Design Coordinator.
Research, develop and present training classes/seminars in subjects related to management development, employment law topics, and improved guest service.
Review training class presentations and provide feedback/coaching on training activities conducted by the Training Specialist(s) and other designated trainers.
Maintain staffing levels for the Training Department to include opening job postings, conducting interviews per company procedures, candidate selection, and on-boarding.
Implement and support on an ongoing basis all corporate training initiatives.
Ensure compliance with NPS Concessions Contract for all Management and Interpretive training requirements. Achieve and maintain professional status as a Certified Interpretive Guide [CIG] and Certified Interpretive Trainer [CIT]
Work with the Interpretive Training Specialist and other vested parties within Xanterra to develop an interpretive training plan and strategy As per corporate and property requirements, develop and administer a core curriculum of management and park information Act as Administrator for the company Learning Management System training tracking. Act as a resource to Training Specialists in other departments on training needs/requirements and assist them as needed.
Complete annual reviews for the assigned employees, to include yearly goals and objectives for each.
Administer annual financial plan for the training department and operate within budget.
Conduct, streamline and consistently update the New Employee Orientation program Coordinate and ensure 100% completion of property participants in the company Management Development Program.
Work with department Directors and Executive Management to coordinate and implement training classes regarding management and property-wide training initiatives.
Xanterra Travel CollectionManagement Training Specialist
Nov. 2017 - Aug. 2018Assess training needs through surveys, interviews with focus groups, managers/supervisors or consultation with dept. trainers.
Consult with Learning & Development Manager and clients prior to designing, developing and implementing new/revised training materials and programs.
Design and develop training content based on Adult Learning Principles.
Present information, using a variety of instructional techniques and formats such as role playing, team/group exercises, videos, power-point and lectures.
Coordinate and administer all aspects of New Employee Orientations.
Provide one-on-one training and coaching to employees as requested.
Research, develop, implement and administer a training program for new supervisors; including tracking of attendance and completion.
Based on feedback from course evaluations, continually improve individual presentation techniques.
Research and develop customer service training programs for all employees Review and evaluate all potential training materials in the print, visual medias, and computerized training, for use in the various training venues.
Establish and maintain working relationships with Directors, Managers, and Supervisors in communicating training information, class completions and requirements.
Act as a resource and coach for all departmental trainers to help improve their presentation skills and course material development via class critiques, videotape and discussion.
Implementing and supporting, on an ongoing basis, all corporate training initiatives
Assist the Learning and Development Manager in the monitoring and revision of management/career development programs as needed or required.
Establishing and administering a Grand Canyon University concept for all employees.
Scheduling of classes and advertising of upcoming classes.
Generate reports and update data in the LMS Training Tracking Systems.
Maintain professional certifications through the National Association of Interpretation & assist with Interpretive Training.
Creative Kids of Northern ArizonaBusiness Owner & Classroom Instructor
Aug. 2015 - Jan. 2017Sedona, AZWith more parents working full-time jobs than ever before, the availability of quality afterschool childcare has become a concern in many communities. As a result, many school systems and community organizations have developed afterschool programs to provide academic support and enrichment activities for children. My program was developed for the Sedona community and offers a wide variety of activities that are not only fun, creative and enjoyable to children but they are also a learning tool for continued success in Reading, Math and Science. Currently this program is being utilized by the Sedona Charter School and will continue to grow to other areas of need through grants and help from community members.
Cabrera Custom Coatings, LLCDirector of HR & Strategic Business Development
May. 2015 - Apr. 2021Sedona, AZMaintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Contributes to team effort by accomplishing related results as needed.
Pink Jeep ToursHuman Resources Representative
May. 2014 - Jul. 2015•Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. •Conducts exit interviews and analyzes data and makes recommendations to the management team for corrective action and continuous improvement. •Facilitates and/or provides training (including orientation) to the workforce. •Assists with recruitment efforts for exempt and nonexempt personnel, students, and temporary employees; writes and places advertisements, interviews, performs reference checks, conducts new-employee orientations
•Performs benefits administration
•Process and administer all leave of absence requests, disability paperwork: medical, personal, disability, FMLA. •Effectively interpret FMLA and ADA implications as they related to leaves of absences/disabilities.
•Respond to 401(k) inquiries •Assist with open enrollment process.
•Performs COBRA administration using software program
•Maintains OSHA and safety records, reports, and logs to conform to regulations. •Update ADP database with new and changing employee information
•Process new hire, status change and termination paperwork. •Participates in administrative staff meetings and attends other meetings and seminars. •Maintains company organization charts and employee directory. •Maintains compliance with federal and state regulations concerning employment. •Working knowledge of ADP Payroll products •Working knowledge of Federal and State laws including FLSA, FMLA, ADA, and ACA
•The ability to research and analyze various different type of data information. •Ability to objectively coach employees and management through difficult issues.
•Ability to make recommendation to effective resolve problems or issues, by using judgment that is in consistent with standards or government law. •Strong organizational skills with a keen ability to prioritize and multi-task.
•Experience in handling sensitive, confidential information
Xanterra Travel CollectionInterpretive Training Specialist
Jun. 2012 - May. 2014Research, design, implement and teach interpretive classes, seminars and tours for employees and guests relative to the Grand Canyon South Rim and its facilities, operations and historical significance. Develop interpretive classes to be used in training employees in public contact positions such as front desk, and transportation desk. Collaborate with the Transportation Director and/or Tour Bus Manager and/or Livery Manager in developing and teaching interpretive classes and for Transportation Department employees and yearly training programs for new all Transportation Department Employees and yearly Interpretive Evaluations. Develop and maintain communication of existing National Park Service interpretive programs as well as new Xanterra South Rim interpretive programs for the benefit of park visitors. Programs should emphasize both human history and area development.Partner with NPS to evaluate interpretive visitor services to ensure appropriateness, accuracy, and the connection of interpretive presentations to park wide interpretive themes and refine methods of preparation and conducting effective interpretive training programs and coordinate participation of relevant Xanterra employees in NPS and Grand Canyon Association [GCA] sponsored interpretive training events. Assist special groups in the planning and conductance of interpretive programming (e.g. educational/interpretive programming for children’s groups and special tours for adult tour groups, etc.) and coordinate special interpretive programs and/or activities for young people that relate to the Grand Canyon and that will develop their interests and curiosity. Assist the Training Manager in compiling the monthly training calendar, scheduling training sessions, training tracking, conduct training classes outside the realm of interpretive classes as needed. Assist with the weekly bus tour for new hires by providing interpretive commentary.
US ArmyFormer FRG Leader
Jan. 2011 - Dec. 2012
Celina City SchoolsHead Start Teacher
Sep. 2008 - Aug. 2009Curriculum Planning and Development, Lesson Plans and activities, Teaching, coordinating, and collaboration with other teachers within the facility. Worked directly with children from ages 3-5 on appropriate age level activities using cognitive skills, as well as fine and gross motor development.
Van Wert County HospitalProject Coordinator
Feb. 2008 - Oct. 2008Responsible for meeting donation targets by approaching trusts, corporations, statutory bodies, major donors and private individuals, as well as organizing money-raising events. Worked with individuals, communities, businesses and charitable trusts to raise awareness of the Hospital's overall benefit, work, aims and goals. Ultimately, I worked to increase the contributions of those individuals and groups by building relationships and exploring new fundraising techniques and ideas. Good communication skills: both verbal and written. Writing creative, persuasive, concise and articulate, effective in persuading people to give. Ability to research opportunities using the internet, phone, CD-ROMs and library resources. Database and IT skills: managing information is crucial, as the profiles of donors, companies and trusts need to be recorded on a database, as well as a record of all communications, names of contacts, and their criteria for giving. Organizational skills: an ability to manage a number of things at once, fundraising is a fast-paced and challenging role. Reporting: fundraisers require reporting and budgeting time and money. Relationship building: to encourage a long-term commitment to funding. Presentation skills: To local businesses and individuals. Assisting in flyers, advertising, and presentation development and event planning. Account handling: servicing a donor, ensuring they are happy with their donation scheme and are kept well informed of progress and success. Opportunism: the ability to spot a potential relationship and act upon it. People management: good relations with volunteers and hospital staff. Direct marketing experience: a popular marketing tool. Experience of marketing via social networking. Enthusiasm and commitment: I believed in the cause and was committed to achieving the overall goal.
Council on Rural ServicesTeacher
Sep. 2007 - Jun. 2012Curriculum Planning and Development, Lesson Plans and activities, Teaching, coordinating, and collaboration with other teachers within the facility. Worked directly with children from ages birth-5 on appropriate age level activities using cognitive skills, as well as fine and gross motor development.
Creative Discovery PreschoolTeacher
Sep. 2004 - Aug. 2007Curriculum Planning and Development, Lesson Plans and activities, Teaching, coordinating, and collaboration with other teachers within the facility. Worked directly with children from ages 3-5 on appropriate age level activities using cognitive skills, as well as fine and gross motor development.
Xanterra Travel CollectionBenefits Specialist
Jan. 2000 - Dec. 2001
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