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Work Background
Steel WarehouseSenior Program Manager, Digital Transformation & ERP (D365)
Oct. 2023 - Jan. 2025South Bend, Indiana, United States📌 Key Impact: • Led a $20M+ ERP & Digital Transformation program across 28 locations, driving IT governance, Agile execution, and capital project optimization. • Reduced program costs by $10M (33%) through contract renegotiation, phased implementation, and SLA-driven vendor oversight. • Implemented SAFe Agile frameworks, improving business process automation and ERP system scalability. • Managed BPO vendor relationships, overseeing SLA performance monitoring, multi-vendor negotiations, and system integrations.
CNO Financial GroupAgile Program Manager
Feb. 2022 - Oct. 2023📌 Key Impact: • Led a $35M+ enterprise-wide data privacy & governance transformation, ensuring compliance with CCPA, GDPR, and CPRA. • Directed SLA-driven governance models for multi-cloud security, vendor performance tracking, and BPO partnerships. • Managed multi-million-dollar capital program budgets, overseeing financial planning, cost controls, and ROI analysis. • Implemented Agile program management methodologies (SAFe Agile) to accelerate cloud compliance efforts and regulatory readiness.
CNO Financial GroupProgram Manager - Data Governance and Privacy
Feb. 2021 - Mar. 2022• Managed large-scale privacy initiatives, ensuring compliance with CCPA and CPRA through automation and governance tools.
• Coordinated cross-functional teams across IT, legal, and compliance to optimize privacy frameworks leveraging OneTrust and BigID.
• Designed and implemented data governance solutions, enhancing operational efficiency and minimizing compliance risk.
Rolls-RoyceGlobal Product Delivery Manager
Apr. 2019 - Feb. 2021Indianapolis, Indiana Area📌 Key Impact: • Led multi-million-dollar security & compliance programs across 20+ North American sites, ensuring NIST 800-171, DFARS, and ISO 27001 compliance. • Directed a $MM+ firewall modernization program, balancing capital investment priorities and U.S. defense cybersecurity mandates. • Managed cross-functional teams for the Gentran project, modernizing EDI data exchanges for aerospace suppliers. • Provided risk reporting to senior executives, ensuring compliance alignment with global security mandates.
Theoris ServicesSr. Program Manager
Feb. 2017 - Apr. 2019Indianapolis, Indiana📌 Key Impact: • Led ERP modernization (Microsoft Dynamics) & IT transformation projects for IndyGo & Rolls-Royce. • Directed BPO vendor governance for multi-million-dollar IT programs, ensuring SLA compliance & cost efficiency. • Managed federally funded ERP programs at IndyGo, ensuring compliance with U.S. DOT procurement regulations & public-sector audit readiness. • Implemented financial tracking & risk mitigation strategies using Earned Value Management (EVM).
Key Benefit AdministratorsVP Commission and Premium Accounting
Apr. 2015 - Feb. 2017Indianapolis, Indiana Area📌 Key Impact: • Led enterprise financial operations and oversaw a team of 46. • Directed large-scale financial transformation initiatives, improving cost efficiency and regulatory compliance. • Implemented financial governance frameworks, optimizing cost controls and multi-year capital planning.
Key Benefit Administrators, Inc.Director, PMO
Jul. 2014 - Feb. 2017Indianapolis, Indiana Area📌 Key Impact: • Established and led the enterprise PMO, overseeing portfolio governance, risk management, and Agile execution. • Managed a team of 12 (PMs, BAs, QA testers), driving IT modernization and business transformation programs. • Led PCI compliance & cybersecurity governance initiatives, modernizing IT security policies.
Key Benefit Administrators, Inc.Senior Project Manager
Apr. 2007 - Jul. 2014Indianapolis, Indiana Area📌 Key Impact: • Led enterprise IT & financial transformation projects, optimizing system modernization and risk management. • Developed program execution frameworks, improving budget tracking and regulatory compliance.
Intellectual Alchemy IncProject Manager
Jan. 2004 - Dec. 2007Indianapolis, Indiana Area- Led technology assessments and project implementations for web-based applications, ensuring alignment with business goals.
- Designed and delivered training curricula for high-profile clients, enhancing user adoption and satisfaction.
- Developed business expansion strategies that contributed to market penetration and revenue growth.
- Maintained high levels of client satisfaction by delivering tailored technology solutions on time and within budget.
Pensacola Christian AcademyHigh School English and History Teacher
Jan. 1999 - Dec. 2001Pensacola, Florida Area- Taught junior and senior high school English and history, driving student engagement through innovative teaching methods.
- Spearheaded the successful pilot of the 7th Grade English Curriculum release for BJU Press, the largest Christian textbook publisher globally.
- Designed and implemented lesson plans that improved student comprehension and academic performance.
- Contributed to curriculum development efforts, ensuring alignment with national educational standards.
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