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Work Background
M/Y ARROWStewardess
Feb. 2020 - Mar. 2023
M/Y New SecretStewardess
Mar. 2018 - Dec. 2019Worldwide
M/Y 6711Stewardess
Sep. 2017 - Feb. 2018
Duchy CollegeCustomer Advisor in Agriculture
Jul. 2014 - Aug. 2017Cornwall/Devon/SomersetCustomer Advisor across Cornwall/Devon and now bordering in to Somerset for apprenticeships in predominantly Agriculture but included other land-based sectors. Responsible for student recruitment, supporting employers find suitable apprentice, school events, enrolling learners and tracking progress from start to finish.
In addition to coordinate and arrange short courses for any training needed for apprentice/employers workforce. When additional funding available from Government, recruitment, marketing and coordination or additional sign up and courses was an extra responsibility.
Duchy CollegeAdmin and Finance Coordinator
Jan. 2011 - Jul. 2014Duchy CollegeVaried job role within the Apprenticeship department at Duchy College. Responsibilities include:
Payroll
Finance and income reports
Personal assistant to Operations Manager
Co-ordinating work experience Health & Safety checks across two campuses
Administrative support to large team of work-based learning staff
Answer all incoming calls
Process enrolments start to finish (enrol, register, claim certificate)
Data inputting
Travel arranging I am a skilled administrator with experience in the education industry; who has a strong focus on administration and customer service. I am familiar with IT systems including QLx finance package and Microsoft Office. I enjoy working in a busy challenging environment and building strong relationships with both colleagues and clients.
Duchy CollegeFinance Administrator
Jun. 2010 - Dec. 2010Duchy CollegeSupported the Stoke Climsland local office with administration of paperwork associated with sales and purchase ledgers. Including purchase orders, invoicing, internal recharges, credit card reconciliation, banking, pay and travel claims and learner fees. I was made responsible for ensuring the learners loan paperwork was processed. Duties
Data input into QLx finance system.
Banking and receipting money.
Processing and responding to learner loan paperwork.
Become familiar with department budgets and associated codes.
Provide customer service for suppliers, learners and staff.
Trethorne Leisure ParkAdmissions/Shop Assistant/Waitre
Jun. 2006 - Aug. 2017Launceston, CornwallTrethorne Leisure Park is a local tourist attraction. I am the first member of staff they meet, so exceptional customer service is essential. Duties
Receptionist
Taking admission fees including end of day reconciliation
Customer service for joint admission and gift shop desk
Gift shop sales
Waitressing I have had various roles within Trethorne. Waitressed prominently for the first 7 years of employment.
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