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Work Background
REIOutdoor School Senior Instructor / Interim Market Manager, Northeast Region
Jan. 2015 - Jan. 2018Metro Boston & New EnglandMaintained staff morale and high operational standards and quality during a difficult transition Assessed risk management skills for a team of ten, on an ongoing basis to determine professional development needs Managed operations and logistics, gear and fleet, safety systems, and day-to-day leadership Contributed to REI National’s risk management policies and procedures, and training curriculum Developed and led industry-standard instructor training for several disciplines
Masterpoint Strategies: ANALOG SOLUTIONS FOR A DIGITAL WORLDORM Strategist
Jan. 2010Guide business clients in Consulting Projects implementing expedition theory to improve efficiency, risk mitigation, and leadership skills to achieve operational and crisis management objectives Delivered over 20 training programs, authored and revised policies and procedures to meet industry compliance; spearheaded safety audits, risk analytics, and after-action reviews, achieving post-training scores of 75-85% Developed a comprehensive dashboard using data analysis to consolidate real-time user data, supporting the analytics and application process for a million-dollar federal ARPA grant proposal, ultimately leading to its award
Outward Bound USAManager, Staff Recruitment and Training
Jan. 2006 - Jan. 2008Florida, South Carolina, Alabama• Wrote job descriptions, recruited, hired, on-boarded all field staff to operate a 30-day expeditionary program for at-risk and adjudicated students • Designed and delivered field training and assessment
• Managed staff placement for five bases
• Collaborated in the creation of a new field base, including reconnaissance of course area, assessing for safety and risk management compliance, and creating appropriate policies and procedures
Thompson Island Outward BoundAssociate Director / Program Director
Jan. 2004 - Jan. 2011New EnglandAssociate Director 2008 - 2011 • Wrote or approved industry-standard safety and risk management policies, procedures, and best practices
• Managed partnerships with City of Boston, Boston Public Schools, Clark University, and MIT in the delivery of workforce-readiness, and university orientation expeditions
• Provided customized corporate leadership and team-building professional development • Managed up to ten middle managers who oversaw over 60 employees Program Director 2005 – 2006
• Recruited and managed up to 50 staff and six direct reports • Provided leadership and team-building training to staff
• Managed all logistics and resource needs for all program types under my purview. • Worked with MIT to create and manage expedition-based orientation programming for incoming freshmen.
• Managed or supervised safety audits and incident reviews
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