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Work Background
EtiyaGlobal Senior Presales Solutions Manager
Jan. 2015• Responsible for Demo Booking & revenue target for the region for CRM for Wireless and OmniChannel Commercial Services, as well as cloud and social media technologies. • Problem solve novel solutions, architectures and use cases to help customers meet their objectives
• Responsible to develop pipeline along with Internal sales
• Responsible for leading customer discussions, solutions, solution demonstration, POC building. Present the proposals to executive-level customers in a clear and compelling way
• Create RFP, solution offering and work with Inside sales and field sales for go to market. • Responsible for budgetary estimation and project plan • Producing detailed costings for customers and ensuring the contract is profitable. • Working closely with customers to understand and capture requirements • Ensuring that the company’s product can deliver on the customer’s requirements
EtiyaSolution Manager
Jan. 2014 - Jan. 2015Led social media, cloud and mobile projects for start- ups, SMBs and matrix organizations and companies.
EtiyaProject Manager
Apr. 2011 - Jan. 2014Facilitated customer centric Telco project for TTNET. • Managing all project processes (initiation-planning-execution-controlling-closure)
• Successful and timely delivery of projects • Coordination of project activities with internal and external stakeholders • Analysing customer business requirements and jointly designing appropriate target solutions • Budget definition and controlling
• Follow up of project status, risk and change requests, preparation and communication of project progress reports • Help to build client relationships and participate in business development and proposal work.
• Preparing requirement documents, functional design documents • Version and change management activities in a project of Beta and Integration (E2E) testing
EtiyaTechnical Team Lead- Project Manager
Jan. 2009 - Apr. 2011• Analysed and resolved logic and processing issues
• Prepared technical solution documents which includes functional, non-functional requirements, activity-uml-functional diagrams, use cases
• Designed product prototype with requirements • Communicated difficult concepts to technical and non-technical staff
• Led projects with end-to-end delivery responsibility in the context of strategic front-to-back programs
• Executed workshops with customers and partners
• Consulted clients’ senior technical leaders on best practice • Executed test cases to ensure application and technical environment meets the requirements (including alpha, beta and integration tests)
• Prepared training documentation and implemented customer training
Eczacıbaşı TopluluğuBusiness Analyst
Nov. 2005 - Jan. 2009
• Strong focus on understanding functional and non-functional requirements and business requirements
• Prepared technical solution documents including functional, non-functional requirements, activity-uml-functional diagrams, use cases
• Responsible for functional and integration tests
• Prepared test case documents
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