Lucky Dog Professional Grooming SalonOwner & Dog Groomer
May. 2011 - Sep. 2013Watson, IL• Created and implemented a business plan including: research regarding market trending items and services, researching competitor pricing, completing purchase orders, developing processes for success.
• Employed, managed, and mentored one staff member.
• Created employee and personal work schedules; prioritized appointments given client needs.
• Remained apprised of technology & marketing options for recruiting new customers—e.g., Facebook, VistaPrint.
• Performed grooming duties including: breed-specific hair cuts, bathing, trimming nails, drying and fluffing coats, cleaning ears, hygiene needs, transporting animals, and other specialized services.
• Consulted clients regarding grooming needs, socialization needs, and promoted healthy habits for animals.
• Developed a returning customer base.