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Work Background
Director of Customer Operations
TangoDirector of Customer Operations
Nov. 2021 - Sep. 2024
Global Lead for Client Success, UberTransit
UberGlobal Lead for Client Success, UberTransit
Dec. 2020 - Nov. 2021
Senior Customer Success Manager, UberTransit
UberSenior Customer Success Manager, UberTransit
Mar. 2019 - Dec. 2020
Manager, Partnerships and Campaigns
UberManager, Partnerships and Campaigns
Jul. 2016 - Mar. 2019Northeast U.S. Region
Strategic Account Executive
EverTrueStrategic Account Executive
Oct. 2015 - Jun. 2016Boston, MAHelping nonprofits increase fundraising efficiency
Key Account Manager, Outside Sales
Decision ResourcesKey Account Manager, Outside Sales
Apr. 2013 - Sep. 2015Key partner for top-tier pharma and biotech clients, providing integral research to the drug-development process
U.S. Account Manager
Decision ResourcesU.S. Account Manager
Apr. 2013 - Jan. 2015Burlington, MAInside sales rep across 30 U.S.-based accounts
Operations Manager
Oxford University PressOperations Manager
Aug. 2011 - Apr. 2013New York, New YorkDevelop new business opportunities for Oxford's publishing divisions, representing Oxford's global content to customers based in the Americas.
Assistant Editor
Fintrac IncAssistant Editor
Jan. 2010 - Jun. 2011St. Thomas, Virgin IslandsEdit project proposals and promotional material for Fintrac's worldwide development projects. Responsible for the management of website content.
Advertising Agent and Editorial Representative
Kennan Holdings LLCAdvertising Agent and Editorial Representative
Aug. 2009 - Mar. 2010Responsible for editorial support and client relations for several publications in the Caribbean including: All At Sea - The Caribbean's Waterfront Magazine First Mate - A complete marine services directory for the Caribbean Yacht Essentials - An annual destination publication for Owners, Captains and Crew of yachts 100 ft. plus.

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