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Work Background
AIS (Applied Information Sciences)Solutions Director
Jan. 2023Denver, Colorado, United States
AIS (Applied Information Sciences)Solutions Architect
Mar. 2019
TechTrend, Inc.Senior Cloud Solutions Architect
May. 2017 - Mar. 2019•Drove internal TechTrend’s operational excellence through establishment of best practices solicitation response content repositories
•Increased technical talent across the company through the development of Azure training plans for all roles across TechTrend
•Authored technical volume for cloud RFx responses
•Leveraged deep relationships with Microsoft to partner on business development opportunities
•Partnered with senior management at the Forest Service to drive cloud adoption across the agency
•Advised TechTrend’s Business Development teams on Go/No-Go decisions on RFx responses
•Drove Azure framework for the Forest Service’s Azure Cloud Adoption, this included: Naming Convention standards, Automation, Monitoring, Security, building cloud adoption processes
•Implemented one of the first cloud application migrations to Azure Government at Agriculture Research Service •Advised on application cloud migration strategy, which focused on identification of applications that were prioritized for cloud adoption
MicrosoftSr. Field Engineer
Sep. 2006 - May. 2017• Technical Specialist and highly skilled engineer with deep technical expertise in Platforms technologies: including but not limited too Active Directory, Deployment (SCCM, MDT), Windows Server, Windows Desktop, Azure IaaS, Virtualization, Data Center Optimization
• Delivered timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer, which established deep relationships with customer TDMs
• Developed and implemented strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
• Developed deep relationships with technical directors and lead architects for deployment and platforms technologies, which resulted in more participation in planning and improved satisfaction with Premier support.
• Customers viewed me as a trusted advisor and they would involve in highly charged technical and political situations.
Netstar-1Systems Engineer
May. 2004 - Sep. 2006• Systems Engineer (Enterprise Administrator) responsible for managing and maintaining the Active Directory Infrastructure for over 100,000 endpoints and 100,000 users.
• Established process and procedures to eliminate local administrators on the desktop
• Tested and analyzed new software solutions for endpoint management, monitoring and automation.
• Established a Dev\Test\QA process that was more efficient by leveraging virtualization technologies from Microsoft (Virtual Server 2005 and Virtual Desktop)
• Implemented monitoring solutions and role based administration middle wear for Active Directory
• Drove a deep relationship between the helpdesk and the operational server team resulting in higher quality and faster resolutions
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